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4.7 out of 5

"Room was very clean. Customer service is excelent. The hotel is well located and close to eveything. I would recommend staying in this hotel. " More

By a verified traveler on Sat 01 Jan 2022

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Hotel Description

Enjoy free breakfast at this 3-star Tepic hotel

In Tepic

At this hotel, you'll be steps from Salón de Eventos María Magdalena and within a 10-minute walk of La Loma Park. Government Palace and Ex Convento de La Cruz are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and dry cleaning are also provided.

Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$54* Per night/room Mar 3 - Mar 4

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Express Tepic ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for City Express Tepic

Everyone (2) Family (2)
5 out of 5
Room was very clean. Customer service is excelent. The hotel is well located and close to eveything. I would recommend staying in this hotel.

Posted by , from COSTA MESA on Jan 1, 2022

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Comment from Hotel Management

Jan 4, 2022 by Sr. Jose

Estimado Sr. Jose A nombre de todo el staff le agradecemos por tan favorable puntuación, ha sido un placer poder atenderle Esperamos verlo pronto en esta su casa City Express

5 out of 5
City Express is a great find...clean, friendly, breakfast, I will be using again when I return.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by Cityexpress Tepic Gerencia 

City Express we are pleased to know that you enjoyed your stay and it exceeded your expectations, we will do our best to make your next visit even better. We appreciate the time you took to write your valuable comments, be sure that I will share it with the rest of the team Hope to see you soon, Sincerely,  Cityexpress Tepic Gerencia

4 out of 5
The majority of the staff is great ... wonderful desk clerk Richardo.... excellent service from him.

Posted by on Apr 18, 2018

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Property Features

Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. An area shuttle within 10 km is available for a fee. A health club, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly City Express Tepic. Free self parking is available. This 3-star Tepic hotel is smoke free.

  • 127 guestrooms or units
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle within 10 km available for a surcharge
  • Parking: Free self parking

Room Amenities

City Express Tepic offers 127 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • City Express Tepic Hotel
  • City Express Tepic Hotel
  • City Express Tepic Tepic
  • City Express Tepic Hotel Tepic
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.