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4.0 out of 5

"Shower was a handicapped shower that covered the bathroom floor with water, then only gave us 3 towels for 4 people and was told there was none to giv ... " More

By a verified traveler on Sun 21 Jun 2020

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Hotel Description

Hotel perfectly located for exploring Terrell

Heart of Terrell

Within a 10-minute walk of the hotel, you'll find Solar Eclipse April 8th 2024 and Tanger Outlets. Terrell Heritage Museum is within 6 miles (10 km) and Clear Spring Scuba Park is within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Mar 25 - Mar 26

Suite, 2 Queen Beds (Extra Living Area)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Extra Living Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Terrell, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Terrell, an IHG Hotel

Everyone (3) Couples (1) Family (6)
5 out of 5

Posted by on Apr 14, 2023

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Comment from Hotel Management

May 8, 2023 by HIE Terrell

Thank you for your feedback

5 out of 5

Posted by on Dec 5, 2022

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5 out of 5

Posted by on Dec 5, 2022

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1 out of 5
Said nothing about pool being out of service whole reason was indoor pool

Posted by on Jul 11, 2022

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4 out of 5
it was clean!

Posted by , from WACO on Apr 12, 2022

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4 out of 5
Shower was a handicapped shower that covered the bathroom floor with water, then only gave us 3 towels for 4 people and was told there was none to give out so I was given 2 hand towels. But over all great staff, great pool, wonderful bed

Posted by , from Terrell texas on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by Amanda

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

5 out of 5
They ran out of breakfast to fast and plates. Other than that it was good.

Posted by on Sep 7, 2019

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3 out of 5
It was a good stay but I had to ask for towels EVERY DAY! There were 4 of us staying for the week and they would only give us 3 towels and such each day. I made sure that my information was correct and booked the room for 1 adult & 3 kids.

Posted by on Jul 1, 2019

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2 out of 5
Our reservation started off on a bad note because when we arrived our reservation for two queen beds had been changed to a king. (We were two adults & 1 teen.) The hotel was fully booked and the desk help could not find a hotel nearby with a room with two queens but they did find a cot for us. In fact she said she couldn’t help because we used Travelocity to reserve the room. I’ve never heard that line before. The room was spacious but dark. The carpet smelled bad and was dirty. The upholstered armchair and ottoman were stained. The bed was squeaky. The bathroom floor was not clean. The hotel smelled of deodorizer.

Posted by on Jun 14, 2019

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5 out of 5

Nice hotel, clean rooms, good service.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
They have a nice and helpful staff, and clean and neat environment.

Posted by , from Arkansas, USA on Dec 13, 2012

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About the Holiday Inn Express Hotel & Suites Terrell, an IHG Hotel

Location 300 Tanger Dr, Terrell, TX 75160

Property Features

Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Terrell, an IHG Hotel also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Terrell hotel is smoke free.

  • 68 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Terrell, an IHG Hotel offers 68 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Terrell
  • Holiday Inn Express Terrell
  • Holiday Inn Express Hotel And Suites Terrell
  • Holiday Inn Terrell
  • Holiday Inn Terrell
  • Terrell Holiday Inn
  • Terrell Holiday Inn
  • Holiday Inn Express Hotel Suites Terrell
  • Holiday Inn Express Hotel Suites Terrell

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.