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"The staff is great and very attentive! I will definitively return to this great resort! " More

By a verified traveler on Tue 29 Mar 2022

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Hotel Description

Family-friendly Mediterranean hotel with outdoor pool

Oceanside stay

A stay at this Puerto Nuevo hotel places you within 3 miles (5 km) of All the Pretty Horses of Baja Rides and Rescue and 6 miles (10 km) of Christ of the Sacred Heart. Rosarito Beach and Rosarito Theatre are within 16 miles (25 km).

Poolside dining

2 spa tubs, an outdoor pool, and an indoor pool are all featured at this Mediterranean hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the picnic area. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Standard Double with Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$97* Per night/room Jul 24 - Jul 25

Junior Family Room 2ND Floor

Bed Count 1 King Bed Maximum Occupancy 4 Max

S King With Ocean View with AC

Bed Count 1 King Bed Maximum Occupancy 3 Max

S Standard Double with Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Family Room With Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Villa 1st Floor, Ocean Front

Bed Count 2 King Beds Maximum Occupancy 10 Max

Puerto Nuevo Baja Hotel & Villas ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Puerto Nuevo Baja Hotel & Villas

Everyone (8) Couples (3) Family (8)
5 out of 5
The staff is great and very attentive! I will definitively return to this great resort!

Posted by , from DINUBA on Mar 29, 2022

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Comment from Hotel Management

Mar 31, 2022 by GENERAL MANAGEMENT

Dear Jorge, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again!

5 out of 5
Really Quick check in and good service.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by asanchez

Hello Rene! Thank you for visiting us! We are happy to know you enjoyed your visit! We hope to see you soon!

1 out of 5
This property is falling apart its not well maintained noise levels in the room is very high cannot sleep well . No air conditioning. You could hear all the noise from the rooms next door.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 31, 2022 by GENERAL MANAGEMENT

Dear MIGUEL, Thank you for your honest opinion, and for taking the time to show us the details of your stay at Puerto Nuevo Baja Hotel y Villas. We have 50 rooms with A/C and we’re currently working on remodeling some of our rooms, we’ll be sharing more information about it very soon. We sincerely hope that you would still consider staying with us in the future and give us a chance to deliver a more enjoyable experience.

5 out of 5
Awesome spot. We loved the location, room and view. We would definitely stay here again. Only a couple minor issues. The indoor pool was under construction without any mention on the Travelocity site. Also, the bar was closed. We did fine without either amenity, but both of these had factored into our decision to choose the hotel. Overall great spot and an amazing trip. Short walk to all of the lobster and restaurants in Puerto Nuevo

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 4, 2022 by asanchez

Hello, Andrew good morning! Thank you for your visit. We are sorry for any inconvenience you had during your trip, we have advised all agencies about all the renovations in the hotel. We are happy you enjoyed part of your stay and hope to see you soon!

4 out of 5

Posted by , from Los Angeles on Nov 17, 2021

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1 out of 5

Posted by on Aug 5, 2021

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2 out of 5
This hotel is nice. The people who work here are generally kind and show effort to help ensure a positive experience for their guests. The only part I would recommend is to not allow guest to burn toxic “bad” wood / materials in the many fire pits located around the facility. In fact, in my opinion, I believe fire pits should not be used at or near the base of any rooms where guests would have windows open or balconies. I lost my money for one night, because I am not able to tolerate toxic air in my room. It was an uncomfortable drive home at midnight. I must note that the staff did their best to try to offer alternative accommodations (an “upgrade” in their words); however, the villa was (in my opinion) significantly sub-par and a downgrade from the original beach view suite I had previously paid for. Again, the staff was generally friendly and understanding, but the fact a fire pit is placed such strategically located areas around the preferred rooms, it is possible you may have a terrible experience like I did. Choose this location at your own risk.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 19, 2021 by GENERAL MANAGEMENT

Dear Guest, Thank you for your honest opinion, and for taking the time to show us the details of your stay at Puerto Nuevo Baja Hotel y Villas. We are very sorry to see that you found some inconveniences with the fire pits, that brought down your experience which we apologize for. Please be assured that your feedback will be shared with the manager. We’re very sorry to know you had a bad experience. We’ll make our best to do better.

4 out of 5

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jul 3, 2021 by GENERAL MANAGEMENT

Dear Guest, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

5 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 30, 2021 by GENERAL MANAGEMENT

Dear Guest, Thank you for choosing Puerto Nuevo Baja Hotel y Villas and for taking the time to rate your experience. We hope to see you soon!

2 out of 5
Ok pool and Recreation area Poor room condition. Screen door on the ground is patio area toilet seat defective, and leaking. Bad TV reception and a very poor restaurant food sent it back twice for being cold.

Posted by on May 1, 2021

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Comment from Hotel Management

May 10, 2021 by GENERAL MANAGEMENT

Dear Guest, Thank you for your honest opinion, and for taking the time to show us the details of your stay at Puerto Nuevo Baja Hotel y Villas. We are very sorry to see that you found some inconveniences that brought down your experience which we apologize for. We assure you that we have taken notes about them and will share all with our management team so that they can take actions accordingly. We sincerely hope that you would still consider staying with us in the future and give us a chance to deliver a more enjoyable experience. Sincerely,

Property Features

As a guest of Puerto Nuevo Baja Hotel & Villas, you'll find 2 spa tubs, an indoor pool, an outdoor pool, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. There are 3 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Puerto Nuevo Baja Hotel & Villas. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this Mediterranean Playas de Rosarito hotel.

  • 248 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1990
  • Karaoke
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Puerto Nuevo Baja Hotel & Villas offers 248 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Renovation of all guestrooms was completed in January 2016.

  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Designer toiletries

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 9 AM to 11 AM.

El KIOSKO - This poolside cocktail bar specializes in local and international cuisine and serves lunch and light fare. A children's menu is available.

PUERTO NUEVO SPORTS BAR - This sports bar specializes in local and international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open select days.

LA CASCADA - This poolside cocktail bar specializes in local and international cuisine and serves light fare only. A children's menu is available. Open select days.

PUERTO NUEVO RESTAURANT - Overlooking the ocean and pool, this family restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Puerto Nuevo Baja Hotel & Villas

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 190 and MXN 300 per person (approximately)
  • Airport shuttle fee: MXN 750.00 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baja Grand Resort
  • Grand Baja
  • Grand Baja Puerto Nuevo
  • Grand Baja Resort
  • Grand Baja Resort Puerto Nuevo
  • Puerto Nuevo Baja Hotel Villas
  • Baja Hotel Villas
  • Puerto Nuevo Baja Hotel Villas Playas de Rosarito
  • The Grand Baja Hotel Puerto Nuevo
  • Grand Baja Hotel
  • Puerto Nuevo Baja Villas Playas de Rosarito

You should know

  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.