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4.1 out of 5

"This is a very decent airport hotel. The rooms are clean, comfortable and close to the airport. Not a great place to got for walks but great place to ... " More

By a verified traveler on Sun 23 Feb 2020

Hotel Description

Family-friendly 4-star hotel with outdoor pool

Near the airport

At this Tocumen hotel, you'll be within 6 miles (10 km) of Metromall Panama and 12 miles (20 km) of Panama Viejo. El Dorado Mall and Multiplaza Pacific Mall are also within 12 miles (20 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy the 24-hour fitness center and perks like free self parking and a free airport shuttle.

Free Internet, flat-screen TVs

The 144 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and 24-hour room service. Free bottled water, safes, and showers are also available.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room Sep 4 - Sep 5

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Transfer Shower)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Panama Airport ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Panama Airport

Everyone (12) Couples (1) Family (4)
4 out of 5
This is a very decent airport hotel. The rooms are clean, comfortable and close to the airport. Not a great place to got for walks but great place to stay.

Posted by on Feb 23, 2020

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4 out of 5
A small selection of items for sale such as ibuprofen would have been nice.

Posted by , from Seattle on Feb 21, 2020

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4 out of 5
Clean, comfortable. Convenient location. Very good overall!

Posted by on Feb 18, 2020

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4 out of 5
Everything was ok, I have no more to say unless you want me to lie

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 11, 2019 by Front Office

Thank you so much for your preference. We appreciate your feedback Best regards,

4 out of 5
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Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 5, 2019 by Front desk agent

Thanks so much for your preference. Best regards.

5 out of 5
I could not get hot water in the shower at 5:00 am

Posted by on Sep 3, 2019

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Comment from Hotel Management

Nov 1, 2019 by Front Office

Thank you so much for your comment. We apologize for the inconveniece about the hot water, We are sorry we did not get your expectation. We hope to give you opportunity to serve you again for your future reservation Best regards,

5 out of 5

Posted by on Aug 6, 2019

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4 out of 5

Posted by on Aug 3, 2019

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1 out of 5
There was no hot water, no mini fridge, no microwave, no comforter on bed, cheap towels, wi-fi stopped working.

Posted by on Jul 17, 2019

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4 out of 5

Posted by on May 28, 2019

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About the Crowne Plaza Panama Airport

Location Ave. Domingo Diaz, Tocumen, Panama 0816016660

Renovations + Closures

This property is closed from March 24 2020 to August 31 2020 (dates subject to change).

Property Features

Crowne Plaza Panama Airport offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 5295 square feet (492 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Crowne Plaza Panama Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 4-star Tocumen hotel is smoke free.

  • 144 guestrooms or units
  • 6 levels
  • 5295 sq ft of conference space
  • 492 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Tocumen Intl. Airport (PTY) (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Crowne Plaza Panama Airport offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

The Gate Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PAB 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PAB 16.50 for adults and PAB 16.50 for children (approximately)
  • Valet parking fee: PAB 4 per stay
  • Pet fee: PAB 150 per pet, per stay plus PAB 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Panama Airport Hotel
  • Crowne Plaza Panama Airport
  • Crowne Plaza Panama Airport Panama City
  • Crowne Plaza Panama Tocumen
  • Crowne Plaza Panama Airport Hotel
  • Crowne Plaza Panama Airport Tocumen
  • Crowne Plaza Panama Airport Hotel Tocumen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.