"As soon as we arrived we were greeted and shown to an available front desk clerk who was nice enough to accommodate my request to be on the same floor ... " More
Shibuya stay
Your stay at this Shibuya hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and New National Theatre Tokyo. Tokyo Opera City Concert Hall and Tokyo Metropolitan Gymnasium are also within 2 miles (3 km).
Multiple dining options
This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Self parking, dry cleaning, and luggage storage are also offered.
Dec 17, 2019 by Shimma
Thank you for staying with us. We apologize for your unpleasant experience at the hotel. We will try to improve our service and keep our facilities comfortable more. We are looking forward to serving you again.
Nov 11, 2019 by Shimma
Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities much more comfortable. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku.
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Hotel Sunroute Plaza Shinjuku. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Tokyo hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This restaurant serves dinner only.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.