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5.0 out of 5

"Park Hyatt Tokyo lives up to its claim as a Luxury Hotel. From check in to check out service was awesome. Thank you PHT for making our stay memorable. ... " More

By a verified traveler on Thu 31 Aug 2017

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds (Park)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed (Park)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Description

5-star luxury hotel near Tokyo Metropolitan Government Building, connected to a shopping center

City center retreat

Within a 10-minute walk of this Shinjuku hotel, you'll find The Tokyo Metropolitan Government and Tokyo Metropolitan Government Building. Tokyo Opera City Concert Hall and New National Theatre Tokyo are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this luxury hotel. Families will appreciate complimentary bicycles and supervised childcare. Unwind with a drink at one of the 2 bars/lounges and enjoy freebies like WiFi in public areas and an area shuttle.

Free Internet, soaking tubs

The 177 individually decorated guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include deep soaking bathtubs, DVD players, and flat-screen TVs with digital channels.

Park Hyatt Tokyo ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Park Hyatt Tokyo

Everyone (2)
5 out of 5

Awesome!!

Park Hyatt Tokyo lives up to its claim as a Luxury Hotel. From check in to check out service was awesome. Thank you PHT for making our stay memorable.

Posted by , from Irving, TX on Aug 31, 2017

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5 out of 5

An amazing experience!

This was an amazing hotel! Last time I was in Tokyo we stayed at the Tokyo Hilton which we thought was nice but Park Hyatt was in a league of their own. We had an outstanding experience with an delicious breakfast buffet every morning. The staff went out of their way to not only make us feel welcome in Japan but to assist us with directions and obtaining anything we need. I was also greeting with a wonderful welcome gift in my room. This is the best hotel in Tokyo! I hope to be back to visit again soon.

Posted by , from SA, TX on May 12, 2015

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Property Features

Park Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 560 square feet (52 square meters) and includes a conference center. A spa tub, a sauna, and tour/ticket assistance are also featured at the luxury Park Hyatt Tokyo. A free area shuttle within 1.20 km is available. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 177 guestrooms or units
  • 52 levels
  • 3 dining venues
  • 2 bars or lounges
  • 560 sq ft of conference space
  • 52 sq m of conference space
  • Built in 1994
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (74.9 km / 46.5 mi)
  • Train station: Hatsudai Station (1 km / 0.6 mi)
  • Metro station: Tochomae Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 1.20 km; airport pick-up
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Park Hyatt Tokyo offers 177 accommodations with DVD players and minibars. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

New York Grill - This restaurant serves lunch and dinner.

Giandole - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Kozue - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

The Peak Lounge - This café serves lunch and light fare. Happy hour is offered.

Delicatessen - This delicatessen serves brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 7:30 AM to 9:30 PM. Fees may apply. Contact the property in advance to get details.

Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 7:30 AM to 9:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 6325 for adults and JPY 3162 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person
  • Airport shuttle fee per child: JPY 1600 (up to 12 years old)
  • Self parking fee: JPY 4800 per night
  • Valet parking fee: JPY 5000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Tokyo Park
  • Park Hyatt Tokyo
  • Park Hyatt Tokyo Hotel
  • Tokyo Park Hyatt
  • Hyatt Hotel Shinjuku
  • Hyatt Tokyo
  • Park Hyatt Tokyo Hotel Shinjuku
  • Park Hyatt Tokyo Shinjuku
  • Park Hyatt Tokyo Hotel
  • Park Hyatt Tokyo Tokyo
  • Park Hyatt Tokyo Hotel Tokyo

You should know

  • Pool access available from 6 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.