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4.3 out of 5

"We live near Yosemite National Park where there is an old elegant hotel that was first named the Ahwahnee Hotel. The Chateau was just as nice and yet ... " More

By a verified traveler on Mon 18 Dec 2017

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Standard

Bed Count 1 King Bed Maximum Occupancy 2 Max
$112* Per night/room Aug 31 - Sep 1

Executive Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tongariro Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tongariro Disability

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tongariro

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage King One Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Enjoy 2 restaurants at this 4-star Whakapapa hotel

Whakapapa retreat

With a stay at this Whakapapa hotel, you'll be steps from Tongariro National Park Whakapapa Visitor Centre and a 5-minute walk from Tongariro National Park (and vicinity). Also, Taranaki Falls is within 3 miles (5 km) and Lower Tama Lake is within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas, conference space, and train station pick-up service. Enjoy the sauna and perks like free self parking.

Free WiFi, refrigerators

The 106 individually furnished guestrooms offer free WiFi and minibars. Other amenities include LCD TVs, refrigerators, and room service.

Chateau Tongariro Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Tongariro Hotel

Everyone (3)
4 out of 5

Posted by on Mar 25, 2020

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Comment from Hotel Management

Mar 28, 2020 by Abhi

Dear guest, Thank you for the 4 star rating. Kind regards, Abhishek Kokje Duty Manager

5 out of 5

What a fabulous hotel

Pros: It was beautiful and very well maintained. There was great attention to detail and the staff members were excellent.
Cons: It was very warm when we arrived and it was difficult to cool the room as a fan wasn't available.
Location: We wished we had reserved the hotel for more than two nights as there was so much to do and see in the park and around the area. Take the chairlift!
We live near Yosemite National Park where there is an old elegant hotel that was first named the Ahwahnee Hotel. The Chateau was just as nice and yet was very reasonably priced. We were amazed. The views from the hotel are amazing and we enjoyed our time hiking and taking the chair lift up the mountain.

Posted by , from Mariposa, California on Dec 18, 2017

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4 out of 5

Perfect spot for Tongariro crossing

Great place to stay for exploring the park. Hotel restaurant is quite good but you have to make reservations early each day.

Posted by , from Santa Rosa CA on Nov 21, 2015

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Property Features

Chateau Tongariro Hotel offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 356 square feet (33 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and concierge services are also featured at the business-friendly Chateau Tongariro Hotel. Limited free parking is available on a first-come, first-served basis. This 4-star Whakapapa hotel is smoke free.

  • 106 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 356 sq ft of conference space
  • 33 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Taupo (TUO) (90.8 km / 56.4 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking

Room Amenities

Chateau Tongariro Hotel offers 106 accommodations with minibars and safes. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Whakapapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Chateau Tongariro Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Rafting nearby
  • Golfing on site
  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-out is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 29.50 for adults and NZD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Hotel Tongariro
  • Chateau Tongariro
  • Chateau Tongariro Hotel
  • Hotel Chateau Tongariro
  • Hotel Tongariro
  • Tongariro Chateau
  • Tongariro Chateau Hotel
  • Tongariro Hotel
  • Bayview Chateau Tongariro Hotel Tongariro National Park
  • Bayview Chateau Tongariro National Park
  • Chateau Tongariro Hotel Tongariro National Park
  • Chateau Tongariro Tongariro National Park
  • Chateau Tongariro Hotel Hotel
  • Chateau Tongariro Hotel Tongariro National Park
  • Chateau Tongariro Hotel Hotel Tongariro National Park

You should know

  • Chateau Tongariro Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.