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4.2 out of 5

"GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto! " More

By a verified traveler on Wed 13 Nov 2019

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Hotel Description

4-star eco-friendly hotel near CN Tower

Downtown Toronto stay

A stay at this Downtown Toronto hotel places you within half a mile (1 km) of Toronto Eaton Centre and 2 miles (3 km) of CN Tower. University of Toronto - St. George Campus and Scotiabank Arena are also within 2 miles (3 km).

Renovated in 2020

This hotel features a gym and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A lobby fireplace, WiFi in public areas, and express check-out are also on offer.

City Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Feb 5 - Feb 6

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

City Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pantages Hotel Downtown Toronto ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pantages Hotel Downtown Toronto

Everyone (4)
5 out of 5

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 19, 2021 by Front Desk

Thank you for staying with us, we appreciate your feedback.

5 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Front Desk

Thank you for your response, we appreciate your feedback!

5 out of 5
GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto!

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 14, 2019 by Rupeltia

Thank you soon much and hope to see you again.

4 out of 5
Ok

Posted by on Sep 21, 2022

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Comment from Hotel Management

Sep 21, 2022 by Paul

Hello Jean,Thank you for your rating.We hope to see you again soon!

2 out of 5
Old converted apartment. Lights in bedroom did not work . No soap bars. Charge for wifi?! Staff nice enough but room run down and dreary

Posted by on Jun 26, 2019

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Comment from Hotel Management

Aug 14, 2019 by Scott Petersen - Guest Service Manager

Dear Travelocity Guest, Thank you for choosing us and sharing your experience. We appreciate you bringing this issue to our attention, and we sincerely apologize for the frustrations this has caused you. We are constantly striving to raise the bar with our services and we are certainly grateful for your valuable feedback. When you have a moment, we welcome you to get in touch with our hotel directly so that we may gather further information regarding this matter. Thank you again, and we hope you will give us another opportunity to regain your trust the next time you are in Toronto.

About the Pantages Hotel Downtown Toronto

Location 200 Victoria St, Toronto, ON M5B 1V8

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the eco-friendly Pantages Hotel Downtown Toronto. The hotel can provide concierge services and wedding services. A complete renovation of Pantages Hotel Downtown Toronto was completed in April 2020. This 4-star Toronto hotel is smoke free.

  • 106 guestrooms or units
  • 17 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 2004
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Transport

  • Train station: Union Station (1.4 km / 0.9 mi)
  • Metro station: Queen St East at Victoria St Stop (0.2 km / 0.1 mi)

Room Amenities

Pantages Hotel Downtown Toronto offers 106 air-conditioned accommodations with coffee/tea makers and hair dryers. 54-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 4:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25 per day.

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 10.00 per night (rates may vary)
  • Nearby parking fee: CAD 35.00 per day
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pantages
  • Pantages Centre
  • Pantages Hotel
  • Pantages Hotel Centre
  • Pantages Hotel Toronto Centre
  • Pantages Toronto Centre
  • Pantages Hotel Toronto
  • Pantages
  • Pantages Toronto Toronto
  • Pantages Hotel Toronto Centre
  • Pantages Hotel Downtown Toronto Hotel
  • Pantages Hotel Downtown Toronto Toronto
  • Pantages Hotel Downtown Toronto Hotel Toronto

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.