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4.3 out of 5

"This Hotel was impeccable, and the service was definitely above and beyond what I expected, they accommodated all of my needs.and aided me in having a ... " More

By a verified traveler on Mon 01 Jan 2018

Hotel Description

4.5-star luxury hotel near Hockey Hall of Fame

City center stay

At this Downtown Toronto hotel, you'll be within a 5-minute walk of Hockey Hall of Fame and Sony Centre for the Performing Arts. St. Lawrence Market and Toronto Eaton Centre are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the business center, laundry service, and valet parking. A coffee shop, a hair salon, and WiFi in public areas are also on offer.

Comfy beds, WiFi

The 301 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, room service, and LCD TVs with cable channels.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$149* Per night/room Dec 8 - Dec 9

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed (Royal Club)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Omni King Edward Hotel ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Omni King Edward Hotel

Everyone (10) Couples (3)
5 out of 5
Friendly efficient service. Excellent and knowledgeable concierge.

Posted by on Aug 18, 2019

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5 out of 5

Posted by on Jul 30, 2019

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4 out of 5
Staff was very helpful and helped us find our way around Toronto.

Posted by on Jul 14, 2019

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5 out of 5

Posted by on May 19, 2019

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5 out of 5

Posted by on Apr 2, 2019

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5 out of 5
Very nice hotel with a friendly great staff. Good location.

Posted by on Feb 25, 2019

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2 out of 5

Getting Stuck in Elevator was just the beginning

Pros: Location
Cons: Customer service, cleanliness in bathrooms, quicker response times by technical support for elevators.
Location: Bierbistro was amazing, close to shops and lots of eateries, located close to Yonge street which was a main stretch through the city.
Initial room was amazing - walk in double door shower, bench at the end of the bed for clothes/sitting. We got stuck in the elevator for 30 minutes - and the hotel's only offer was a free bottle of wine & bowl with fresh fruit. We asked to move to a lower floor as to take stairs rather than elevators, which was met. However: 1) it took them 3 trips back down to the desk to get us working keys, and 2) the new room was 1/2 the size, had mold in the tub/shower combo, and 1 non-working lamp. You couldn't even open the door to the bathroom all the way because it hit the toilet. It felt like more of an irritation that we asked to move rooms to avoid taking the elevator again. In addition, we arrived at midnight and had to ask for a valet to come out, and the reaction was not welcoming at all to vale that late. Working in the customer service industry myself, I cannot believe how poor the customer service was in so many roles within the hotel. We weren't allowed to check-out earlier either - because we didn't book direct with the hotel. We will not be staying with Omni hotels in the future due to such terrible customer service.

Posted by on Aug 6, 2018

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5 out of 5

Completely Satisfied

Pros: Service staff was excellent
Cons: nothing
This Hotel was impeccable, and the service was definitely above and beyond what I expected, they accommodated all of my needs.and aided me in having an absolutely hiccup free wedding, thank you again!

Posted by , from Toronto on Jan 1, 2018

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5 out of 5

Beautiful Clean Hotel in Great Location

Omni King Edward Hotel is very beautiful. The room is very clean and comfortable. Our room is large and also has a living room. The hotel staff are very professional. The hotel is in a nice street and is convenient. We loved our stay. It worth every penny.

Posted by , from New York on Oct 9, 2017

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5 out of 5

What a wonderful staff!

Pros: The hotel was beautiful and the room was clean. It was old world elegant but never seemed stuffy!
I never write reviews, but I was so impressed by the staff at the King Edward I wanted to share this with others looking for a place to stay. The concierge was friendly and so helpful and Jake at the front desk helped us with our phone and did it with a smile. The gentleman at the door were friendly and helpful. We were always a little lost and everyone helped us find our way and I never felt that they were put out by our request. I stayed at 5 hotels during our trip and this was by far my favorite!

Posted by on Aug 23, 2016

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About the The Omni King Edward Hotel

Location 37 King St E, Toronto, ON M5C1E9

Renovations + Closures

The following facilities will be closed from 28 July 2019 to 31 March 2020 (dates subject to change):

  • Spa

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is available in public spaces for a fee. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the luxury The Omni King Edward Hotel. For a fee, parking is available. This 4.5-star Toronto hotel is smoke free.

  • 301 guestrooms or units
  • 16 levels
  • 2 buildings
  • Built in 1903
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (28.2 km / 17.5 mi)
  • Train station: Toronto Union Station (0.8 km / 0.5 mi)
  • Metro station: King Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Omni King Edward Hotel offers 301 air-conditioned accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Victoria's Restaurant - This fine-dining restaurant serves breakfast and brunch.

King Street Bar - This bar serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 100.00 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • UnionPay
  • Cash or credit card deposit required
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 30 and CAD 50 for adults, CAD 15 and CAD 25 for children (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
  • Valet parking fee: CAD 48.00 per day (in/out privileges)
  • Pet fee: CAD 100.00 per accommodation, per stay
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel King Edward
  • Hotel Omni King Edward
  • King Edward Omni Hotel
  • Omni Edward Hotel
  • Omni King
  • Omni King Edward
  • Omni King Edward Hotel
  • Omni King Edward Hotel Toronto
  • Omni King Edward Toronto
  • Omni King Hotel
  • Toronto Le Meridien
  • Meridien King Edward
  • Le Meridien King Edward Hotel Toronto
  • Le Meridien Toronto
  • King Edward Hotel Toronto
  • The Omni King Edward
  • The Omni King Edward Hotel Hotel
  • The Omni King Edward Hotel Toronto
  • The Omni King Edward Hotel Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Historic Hotels of the World.
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