2/10 Terrible
Marissa
Feb 12, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place is absolutely horrible. Not a resort in the slightest bit but a motel with employees with horrible attitudes. The heated pool is completely closed, the hot tub can only be used with permission from the nasty employees. The room was damaged and not sound proofed, you could hear the other rooms talking quietly as if there were speakers in your room. The pipes were extremely loud. The HVAC unit is extremely old and extremely loud. The information given at front desk was all completely wrong. The food was very simple and over priced for something a child could make. The pillows are tiny and barely held a head. There was no way to purchase any basic needs. Key cards were de-programmed after room service and I was given attitude when asking to have them re-programmed. When front desk was alerted of the extremely disappointing issues, they didn't care at all nor were willing to help in the slightest bit. Checked out early and went home, without a refund because the employees were so nasty. Do not go.
Marissa
Stayed 2 nights in Feb 2024