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West Bay Beach-A Delamar Resort

3-star property
615 E Front Street, Traverse City, MI 1-855-201-7819

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4.1 out of 5
Very good!
See all 19 Travelocity Reviews

"Loved my room Loved the view Loved the drinks by outside fireplace Food wasn't bad either " More

By a verified traveler on Sat 21 Nov 2020

Points Of Interest

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Hotel Description

3-star beach hotel near Clinch Park

Near the airport

Within a 5-minute walk of the hotel, you'll find Grand Traverse Bay and Front Street. Also, Clinch Park Beach is within half a mile (1 km) and Clinch Park is within 2 miles (3 km).

Free shuttle, parking

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 173 guestrooms offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Deluxe Room, 2 Queen Beds, Partial View (Superior Room, Two Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Bay View (Superior Double ADA, 2 Queen, Roll-in)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Partial View (King Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Bay View (Bay View King Suite.)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Partial View (Standard Room, King Size Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Partial View (Superior Room, King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

West Bay Beach-A Delamar Resort ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Bay Beach-A Delamar Resort

Everyone (12) Couples (3) Family (4)
5 out of 5
Loved my room Loved the view Loved the drinks by outside fireplace Food wasn't bad either

Posted by , from Dtown on Nov 21, 2020

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Comment from Hotel Management

Nov 24, 2020 by Zac - GSM

Hello, I am pleased to hear that you loved your room and our outdoor winter areas including fire pits, igloos, and a heated outdoor pool. Thank you for taking the time to leave a review!

2 out of 5
When we checked in their key maker wasn’t working so every time you wanted in your room someone had to let you in. MAJOR INCONVENIENCE Then there were hairs in the shower when we went to use it. So much for covid cleanliness

Posted by on Aug 7, 2020

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Comment from Hotel Management

Aug 17, 2020 by Zac

Hello Anonymous, I want to apologize for the inconveniences that you experienced with us here at the Delamar Resort. We did have some issues with our key cards, this issue arose when we updated our systems. This issue has since been fixed. Everything in our rooms is cleaned with a medical grade disinfectant before anyone checks into the room. Thank you for leaving a review we greatly appreciate hearing any feedback from our guests.

4 out of 5
Nice pool and breakfast. Could hear those walking and talking in the hall a little too well.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by Norm B

Hi Anonymous - thank you so much for staying with us, we are glad you enjoyed the facilities and dining. We appreciate your review and feedback, sorry for the inconvenience of the hallway noise.

4 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - We sincerely appreciate you taking the time to give our property a review, thank you very much.

4 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - Thank you very much for taking the time to review the West Bay Beach Resort, on behalf of our entire staff we greatly appreciate it.

2 out of 5
Ridiculous week-end night club was right below our room. Paying a lot of money and we were unable to sleep until 3:00. We could actually hear people talking and the thumping of the music was non-stop. When I complained the next day, the manager accused me that we told of the nightclub when we registered. She was the rudest and most unprofessional. Do not stay on Friday & Sat. night until they close the night club which I told was going to happen under the new owners.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 8, 2019 by Norm B

Dear Mary - Thank you for taking the time to write a review, we sincerely apologize you had anything but a excellent experience as that is our goal. The entire hotel will be undergoing major renovations this winter and we hope you return to check out the finished product.

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - Thank you for taking the time to leave us an outstanding review, on behalf of the entire staff we greatly appreciate it.

5 out of 5
Gorgeous views of the lake from our room and patio dining. Great food

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 23, 2019 by Kristin

Traverse City greetings- Thank you for your 5 out of 5 review of West Bay Beach, a Delamar Resort. We are sincerely happy to hear that you enjoyed the bay views from your room and that you enjoyed the food and views while dining on the Patio. We warmly welcome you back for another stay on the bay!

2 out of 5
Problem with check in. They couldn’t find our reservation

Posted by on Aug 21, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - Thank you very much for taking the time to write a review. We sincerely apologize you experienced difficulties checking in, as our goal is we want all our guests to enjoy themselves.

4 out of 5
Good location and the rooms were large and clean with comfortable beds. Still, the room rates are too high.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - Thank you for taking the time to write a review, we sincerely appreciate it. We are so glad you enjoyed our location and sincerely hope you return in the future.

About the West Bay Beach-A Delamar Resort

Location 615 E Front Street, Traverse City, MI 49686

Property Features

West Bay Beach-A Delamar Resort offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6700 square feet (603 square meters) and includes a conference center. The business-friendly West Bay Beach-A Delamar Resort also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 3-star Traverse City hotel is smoke free.

  • 173 guestrooms or units
  • 4 levels
  • 6700 sq ft of conference space
  • 603 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Cherry Capital Airport (TVC) (6.9 km / 4.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

West Bay Beach-A Delamar Resort offers 173 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 47-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. This Traverse City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:30 AM.

Bistro - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 for adults, USD 5 and USD 20 for children (approximately)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Resort West Bay Beach
  • Holiday Inn Resort West Bay Beach Traverse City
  • Holiday Inn West Bay Beach
  • Holiday Inn West Bay Beach Traverse City
  • West Bay Beach
  • West Bay Beach Holiday Inn Resort
  • West A Delamar Traverse City
  • West Bay Beach-A Delamar Resort Hotel
  • West Bay Beach-A Delamar Resort Traverse City
  • West Bay Beach-A Delamar Resort Hotel Traverse City

You should know

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.