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"Clean and easy to find. A bit dated and is in need of renovation. For the price it was very nice " More

By a verified traveler on Sun 29 Sep 2019

Hotel Description

Erwin guestrooms with free WiFi

In Erwin

Within a 10-minute walk of the hotel, you'll find Unicoi County Hospital and Erwin Linear Trail. Lamar Alexander Rocky Fork State Park is within 9 miles (15 km) and Tipton-Haynes Historic Site is within 16 miles (25 km).

Business services

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 61 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free newspapers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room May 16 - May 17

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Honeymoon Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mountain Inn & Suites ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mountain Inn & Suites

Everyone (3) Couples (1) Family (3)
3 out of 5
Clean and easy to find. A bit dated and is in need of renovation. For the price it was very nice

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 31, 2019 by MISERWIN

Thank you for taking time to review our hotel, your feed back is very important and we will addressed this to the management.

2 out of 5
OLD AND NOT MAINTAINED! Staff was nice and tried to be accommodating.

Posted by on Jun 23, 2019

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4 out of 5
It was clean and ready to go. I liked the staff checkin in and out

Posted by on Jun 11, 2019

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4 out of 5
I have stayed here many times, and it's never disappointed. The room are always clean, the staff is always friendly, and the lobby feels welcoming and inviting. Good rates for a nice place to stay!

Posted by on Apr 29, 2019

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5 out of 5

So good, we extended our stay.

Location: Very close to the Appalachian Trail. Stayed an extra day to do a piece of the trail in the opposite direction.
Clean. Convenient to the highway. Breakfast includes waffles. Nice shower. Great staff offered excellent advice and directions. True hospitality.

Posted by , from Chicago on Oct 25, 2016

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3 out of 5

Hotel got Bristol weekend

The hotel was just ok not one I would normally stay in. Way way over priced for as far away as it was from the track. We stayed on second floor and as soon as elevator doors opened the smoke smell about knock you down. Staff was great. But I don't plan on staying there again.

Posted by , from west monroe, La on Aug 24, 2015

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5 out of 5

Wonderful place to stay

Staff very friendly and knowledge about the area. Very helpful

Posted by , from charlotte on Mar 23, 2015

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4 out of 5

Staff was the friendliest I've ever experienced at any hotel chain.

Pros: Free breakfast, Free Internet, frriendly & knowledgable staff
Every part of this stay was good - the room, the breakfast, the pool. We stayed for 2 nights. There were plenty of luggage carts to help you get your things to the room. I would definately stay here again.

Posted by , from Newark, DE, USA on Jun 29, 2012

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5 out of 5

This hotels hospitality and quality of cleanliness was outstanding!

Pros: Free breakfast, Close restaurants, Quiet
My family and I stayed at the Holiday Inn Express in Erwin TN, We loved the Hotel and all its acccomodations! What a great place to stay if you enjoy any kind of nature surrounded by beauty! The Edwards Family!!!!!!

Posted by , from Detroit, MI, USA on Feb 6, 2012

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About the Mountain Inn & Suites

Location 2002 Temple Hill Rd, Erwin, TN 37650

Property Features

Mountain Inn & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 220 square feet (20 square meters). The business-friendly Mountain Inn & Suites also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Erwin hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • 220 sq ft of conference space
  • 20 sq m of conference space
  • Built in 1998
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tri-Cities, TN (TRI-Tri-Cities Regional) (53.8 km / 33.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mountain Inn & Suites offers 61 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Erwin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Rafting nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Erwin
  • Mountain Inn Erwin
  • Mountain Inn & Suites Hotel
  • Mountain Inn & Suites Erwin
  • Mountain Inn & Suites Hotel Erwin

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Mountain Inn & Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.