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Reviews

4.5 / 5Excellent
271 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Maison de l'Outil et de la Pensee Ouvriere
    10 min walk
  • Popular Location
    St-Pantaleon Church
    10 min walk
  • Popular Location
    Museum of Modern Art
    13 min walk
  • Airport
    Troyes (QYR-Barberey)
    10 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Troyes

    Located in Troyes, Mercure Troyes Centre is in the city center and near the airport. Maison de l'Outil et de la Pensee Ouvriere and Museum of Modern Art are cultural highlights, and some of the area's landmarks include St-Pantaleon Church and Troyes Cathedral.

    Popular Location

    What's nearby

    • Maison de l'Outil et de la Pensee Ouvriere - 10 min walk
    • St-Pantaleon Church - 10 min walk
    • Museum of Modern Art - 13 min walk
    • Troyes Cathedral - 14 min walk
    • Troyes Forêt d'Orient Golf - 20 min drive

    Getting around

    • Troyes Station - 17 min walk
    • Paris (CDG-Roissy-Charles de Gaulle) - 118 min drive

    About this property

    Mercure Troyes Centre

    A bar/lounge, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. All 71 rooms offer free WiFi, pillowtop beds, and flat-screen TVs with satellite channels. Guests will also find minibars, room service, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: EUR 10 per night
    Parking height restrictions apply

    Food and drink

    Breakfast available for a fee: EUR 15 per person
    1 bar
    Room service available

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff

    Languages spoken

    English
    French

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference space (1475 square feet)

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Free cribs/infant beds
    Pillow-top mattress

    Bathroom

    Hair dryer

    Entertainment

    Flat-screen TV
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    4.5

    Excellent

    5 - Excellent
    150
    4 - Good
    106
    3 - Okay
    13
    2 - Mediocre
    1
    1 - Poor
    1
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.0
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very good parking. Easy walk to old city.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Pleasant stopover

    This was not our first stop at this hotel and our stay was always very pleasant. We will definitely come back again.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Hotel was good as far as the rooms and position. However the staff, in particular the women on the desk was surely and unhelpful. We asked her about surrounding restaurants, she just picked up a map drew a circle and said you will find them n this area. Not mentioning that a restaurant connected to the hotel had 10% off for hotel residents. Or that in the lobby was an information tablet with restaurant information. She told us most places were closed Tuesdays. I fact it is as common in France Sundays. This was a Sunday. When asked to phone and make a reservation for us she did so reluctantly. Also breakfast! Well undercooked stone cold sausages and stone cold inedible scrambled egg. Bread bin almost empty. Dreadful bitter coffee. Shocking for the price.Manager needs to get a grip on what is going on.

    Stayed 1 night in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Aug 2019

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