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4.0 out of 5

"No remote for the tv in our room! " More

By a verified traveler on Mon 02 Jan 2023

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Hotel Description

Enjoy 4 restaurants at this 3.5-star Tucson resort

Near the airport

At this Tucson resort, you'll be within 6 miles (10 km) of Kino Sports Complex and 9 miles (15 km) of University of Arizona. Also within 9 miles (15 km) are Rialto Theatre and Reid Park.

Casino, fitness center

A casino, 4 restaurants, and an outdoor pool are all featured at this resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$97* Per night/room Jun 14 - Jun 15

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Desert Diamond Casino & Hotel ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Desert Diamond Casino & Hotel

Everyone (11) Couples (8) Family (9)
5 out of 5
No remote for the tv in our room!

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 6, 2023 by Teresa

We do apologize this was not in your room. We wish you would have reached out to the front desk, so we could supply you with one. We appreciate in the feedback and thanks for staying with us.

1 out of 5
I would not recommend this place for trying to sit down and play games, that’s not gonna happen, all they want is your money, you are NOT going to win, they can come in your room anytime they want!

Posted by on Dec 17, 2022

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Comment from Hotel Management

Dec 19, 2022 by Hotel Management

Thank you for your review of our casino, your comments are important.

5 out of 5
Convenience

Posted by on Sep 14, 2022

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Comment from Hotel Management

Sep 14, 2022 by Hotel Management

We appreciate your 5/5 review, thank you for staying with us!

5 out of 5
Over all our stay was Desert Diamond Hotel and Casino FANTASTIC!! My family and I felt very safe knowing there was security all around the hotel inside and outside! Staff was very friendly and welcoming! We would definitely visit again!

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 11, 2022 by Hotel Management

Thank you for your comments, we strive to make your stay FANTASTIC, we await your next visit!

5 out of 5

Posted by on Feb 14, 2022

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5 out of 5

Posted by on Feb 8, 2022

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2 out of 5
The hotel was very nice and it was cool to have a casino and restaurant downstairs. The place was spotless and the employees were friendly, but the rooms were a different story. Although the rooms were clean and nice, too, the bed was very uncomfortable, and the pillows were straight out of a Motel 6 or something. The TV had a mind of its own and may have been on another rooms frequency, but the channel would change on its own, the volume would change, too. The A/C unit was one of those units that comes through the wall and sounds like a jet taking off every time it kicked on! Lastly, we were there for 2 nights with 2 rooms. Neither room was cleaned or restocked for the second night, so we had no fresh towels, coffee, made bed or anything. When we got in it was too late to call housekeeping, so we just dealt with it. For such a nice hotel that was so close to the Tucson airport, it's a shame that the main thing that you count on was not done. I doubt we would stay there again.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Sep 28, 2021 by Teresa-Hotel Management

Thank you for staying with us. Your feedback is important to us. We do apologize we did not meet your expectations. That is not the type of service we wish to provide. We will address the service you received with our Housekeeping department. We will also look into the AC unit and the television.

5 out of 5
Very friendly staff. Nice clean rooms.

Posted by on Aug 25, 2021

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Comment from Hotel Management

Aug 25, 2021 by Teresa

We thank you for staying with us. Your comments are important to us.

5 out of 5
Everything was Culture historic history love my native sister and brother know matter what tribe they are we still BLEED RED ARE Land before everything else A'HO

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Management

We thank for staying at Desert Diamond. We appreciate your comments. We are glad you enjoyed our Retundra with the History of our nation. We hope you will be back to to visit.

5 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by Hotel Management

Thank you for your review, we hope you will stay with us again.

About the Desert Diamond Casino & Hotel

Location 7350 S Nogales Hwy, Tucson, AZ 85756

Property Features

Desert Diamond Casino & Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this resort measures 11000 square feet (1022 square meters) and includes conference space. A casino, a vending machine, and gift shops/newsstands are also featured at the business-friendly Desert Diamond Casino & Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Tucson resort.

  • 1 building
  • 148 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Desert Diamond Casino & Hotel offers 148 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Tucson resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Diamond Cafe - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Diamond Grill - Onsite restaurant. Open 24 hours. Open daily.

Classico Pizza - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Diamond Buffet - This buffet restaurant serves brunch, lunch, and dinner. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Desert Diamond Casino & Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Desert Diamond
  • Desert Diamond
  • Desert Diamond Casino & Hotel
  • Desert Diamond Casino & Hotel Tucson
  • Desert Diamond Casino Hotel
  • Desert Diamond Casino Tucson
  • Desert Diamond Hotel
  • Desert Diamond Hotel Casino
  • Diamond Desert Casino
  • Desert Diamond Hotel Tucson
  • Desert Diamond Casino Hotel Tucson
  • Desert Diamond Casino & Tucson
  • Desert Diamond Casino & Hotel Resort
  • Desert Diamond Casino & Hotel Tucson
  • Desert Diamond Casino & Hotel Resort Tucson

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.