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"The Hotel and Casino are always clean and well maintained. I always enjoy coming here. Only one small concern, I stayed in the Hotel overnight with my ... " More

By a verified traveler on Thu 31 Oct 2019

Hotel Description

3.5-star resort near Mission San Xavier del Bac

Near the airport

At this Tucson resort, you'll be within half a mile (1 km) of Desert Diamond Casinos and Entertainment Tucson and 6 miles (10 km) of Mission San Xavier del Bac. Kino Sports Complex and Tucson Greyhound Park are also within 6 miles (10 km).

Casino, outdoor pool

This resort features a casino, a nightclub, and 4 restaurants. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 148 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, free local calls, and hair dryers.

Desert Diamond Casino & Hotel ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Desert Diamond Casino & Hotel

Everyone (16) Couples (4) Family (6)
5 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by Hotel Management

Thank you for your review, we hope you will stay with us again.

2 out of 5
I dealt with the front desk staff about 4 times and they seemed like they did not know what they were doing. Everything else was awesome!!!

Posted by , from Surprise, AZ on Dec 17, 2019

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Comment from Hotel Management

Dec 17, 2019 by Teresa

Hello Sean, I do apologize for the experience you had with the front desk staff. I would like to speak to your further about this. Could you please call me directly at the hotel.

2 out of 5
Returned to room very late at night. Room has terrible, foul, mildew odor. Phone does not connrct to front desk or maintenance to resolve issue. Sleeping with towel over nose and face. Cannot get the terribile burning and irritation out of nose, throat and eyes.

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 6, 2019 by Hotel Management

Thank you for staying with us, we appreciate your feedback, this is not the type of service we wish to provide for our guests, we hope you will let us know of any issues during your future stays.

4 out of 5
The Hotel and Casino are always clean and well maintained. I always enjoy coming here. Only one small concern, I stayed in the Hotel overnight with my special needs daughter as she loves coming here for her birthday: the beds in the special needs rooms are pretty high for a person that has mobility issues. Otherwise, she always has a great time. The staff at the front desk when we checked in were AWESOME.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Oct 31, 2019 by Hotel Management

Thank you for choosing Desert Diamond, your feedback is important to us!

4 out of 5

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 23, 2019 by Hotel Management

Thank you for your review, we hope you will visit Desert Diamond in the near future!

3 out of 5
It was okay. Staff was nice. Room nice

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 2, 2019 by Teresa

Thank you for staying at Desert Diamond. We appreciate your comments.

4 out of 5
Facility was clean staff were polite and mostly helpful request for repairs went unanswered.

Posted by on May 27, 2019

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Comment from Hotel Management

May 30, 2019 by Hotel Managment

Thank you for staying with Desert Diamond, we appreciate your feedback!

5 out of 5
Overall the facility was excellant. Check-in was quick and easy, the room exceeded our expectation..

Posted by on May 19, 2019

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Comment from Hotel Management

May 19, 2019 by Alejandra

Thank you for staying with us. We are glad to hear you had a great stay and hope to see you soon.

5 out of 5

Posted by on May 10, 2019

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Comment from Hotel Management

May 10, 2019 by Hotel Management

Thank you for staying with Desert Diamond, we appreciate your feedback!

1 out of 5
My room wasn’t ready. I would have to wait an hour for the boss to come. The boss never told staff of our arrangement. Person I dealt with was of no help. Don’t try have cell phones? Drove to Phoenix after dental surgery.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 15, 2019 by Hotel Management

Thank you for choosing Desert Diamond, we appreciate your review, we apologize for the inconvenience, the name on the reservation must match the ID provided at check-in.

About the Desert Diamond Casino & Hotel

Location 7350 S Nogales Hwy, Tucson, AZ 85756

Renovations + Closures

This property is closed from March 19 2020 to March 6 2021 (dates subject to change).

The following facilities or services will be unavailable from March 7 2021 to June 30 2021 (dates subject to change):

  • Business center
  • Fitness facilities
  • Meeting facilities
  • Swimming pool

Property Features

Desert Diamond Casino & Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this resort measures 11000 square feet (1022 square meters) and includes conference space. A casino, a nightclub, and a vending machine are also featured at the business-friendly Desert Diamond Casino & Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Tucson resort.

  • 1 building
  • 148 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Tucson International Airport (TUS) (5.4 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Desert Diamond Casino & Hotel offers 148 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Tucson resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Diamond Cafe - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Diamond Grill - Onsite restaurant. Open 24 hours.

Classico Pizza - This restaurant specializes in pizza and serves lunch and dinner.

Diamond Buffet - This buffet restaurant serves brunch, lunch, and dinner.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

  • Pets: USD 100.00, plus a deposit of USD 100.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and dinner. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Desert Diamond
  • Desert Diamond
  • Desert Diamond Casino & Hotel
  • Desert Diamond Casino & Hotel Tucson
  • Desert Diamond Casino Hotel
  • Desert Diamond Casino Tucson
  • Desert Diamond Hotel
  • Desert Diamond Hotel Casino
  • Diamond Desert Casino
  • Desert Diamond Hotel Tucson
  • Desert Diamond Casino Hotel Tucson
  • Desert Diamond Casino & Tucson
  • Desert Diamond Casino & Hotel Resort
  • Desert Diamond Casino & Hotel Tucson
  • Desert Diamond Casino & Hotel Resort Tucson

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.