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4.7 out of 5

"Wonderful weekend getaway " More

By a verified traveler on Sun 03 Sep 2023

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Hotel Description

Family-friendly upscale resort with 3 outdoor pools

Dove Mountain stay

With a stay at this Dove Mountain resort, you'll be within 12 miles (20 km) of Crooked Tree Golf Course and 16 miles (25 km) of Catalina Golf Course. Oro Valley Marketplace and Catalina State Park are within 16 miles (25 km).

27-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 5 restaurants. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the picnic area. Enjoy the 3 outdoor pools, and relax with drinks at the bar/lounge and poolside bar.

Guest room, 1 King, Ridge View, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$639* Per night/room Apr 7 - Apr 8

Room, 1 King Bed, Balcony, View (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, View (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ritz-Carlton, Dove Mountain ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Dove Mountain

Everyone (4) Couples (3) Family (4)
5 out of 5
Wonderful weekend getaway

Posted by on Sep 3, 2023

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5 out of 5
Beautiful views and serenity!

Posted by on Sep 30, 2021

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Comment from Hotel Management

Sep 30, 2021 by Loreto Mendez, Front of House Manager

Thank you so much for your feedback. We are so thankful you enjoyed our desert oasis! Hope to see you again soon!

5 out of 5
Was like a dream come true! Hotel issued us a huge room upgrade upon check in. Absolutely beautiful property!

Posted by , from HIGH POINT on Sep 2, 2021

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Comment from Hotel Management

Sep 3, 2021 by Loreto Mendez, Front of Houde Manager

Thank you for such a lovely comment! It was our absolute pleasure to have you stay with us. We are looking forward to your next visit!

5 out of 5
I am concerned about the care of their desert tortoise, who did not appear to have much freedom of movement or adequate food. I don't think it is the business of a hotel to house wild animals that would better be cared for by a wild animal zoo or protector. And they had an herb garden on the terrace that was severely neglected and lacked water.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 29, 2021 by Loreto Mendez, Front of House Manager

Thank you for your choosing Dove Mountain and for your feedback. We will ensure that the proper teams review.

2 out of 5
This is not a 5 star establishment. The food is horrible we tried every restaurant and they are all bad. I guess when I hear the Ritz I have certain expectations and they were not met. The pool is ridiculously small definitely not enough space for all the guests…I just don’t understand it but I am no longer trusting star ratings they mean nothing.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 24, 2021 by Loreto Mendez, Front of House Manager

Thank you for sharing your feedback. We apologize if we failed to meet expectation but we will ensure that s we can share this feedback the teams and take the actions needed to always aim to improve our service. We hope that we do get the opportunity to welcome you back to Dove Mountain.

4 out of 5
Beautiful hotel. Staff very courteous and friendly. They always have bottled water if you need it. Be ready to take a long walk to the parking lot however, unless you want to pay for valet parking. Meals were good at Ignite and the wine bar, however pretty much same choice every day. Meals in the wine bar were huge, enough for two people, but I believe there is a $5 charge to split a meal there.

Posted by on May 29, 2021

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Comment from Hotel Management

Jul 24, 2021 by Loreto Mendez, Front of House Manager

Thank you for your feedback! We appreciate you taking the time to let us know what we can improve upon. We are looking forward to welcoming you back in the future!

5 out of 5
Very nice property with great views on the countryside.

Posted by on Mar 1, 2020

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5 out of 5
Excellent facilities. Enjoyed the entire weekend.

Posted by on Aug 5, 2019

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5 out of 5

Spa getaway.

Pros: The staff are all so professional.They introduce themselves and call you by name. The food is great.
Cons: Beds too soft! Next time I will ask for pillow top to be removed.
Location: Great trails, scenery, birds etc. Shopping, movies.
Wonderful spa experience. Great time to have friends come for dinner and enjoy the beautiful lightning show.

Posted by , from phx on Sep 8, 2017

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4 out of 5

Wonderful staff

Pros: Location, people.
Cons: Prices, money drop at every turn.
Stayed here recently Fri. through Sun. All staff are absolutely wonderful. They are friendly, smiling, seem to genuinely care that you are having a good time, attentive, nice. Our room (which we upgraded for a price, of course) was ok but I'm not sure I needed to pay an extra $120 a night for a giant living room table and a less than comfy small couch for two of us. Beds are awful and the pillows stink as they are flat no matter how many you pile on the bed. The air conditioner blows directly ON you when you are sleeping so I had to call the house maintenance people to come show me how to turn the air conditioning off so we could sleep at night. Be prepared to be nickled and dimed for everything here. Originally I swear I saw that the "resort fee" is $35 per room per day - well, it is now $50 per room per day and "includes" valet parking (which they say is complementary but it is not as they tacked the previously $21 per day parking fee into the resort fee). I will not stay again any place that charges a resort fee. Seems to me if people want to use said "resort fee" things - then charge them. Or, hey, you're already charging a premium for a not new property - so why not just include some things? All in all, nice, fairly quiet (although you will find that balconies are right next to each other with no separation so you can enjoy listening to your neighbors. Views out to Tucson are stunning.

Posted by , from Seattle on Sep 13, 2016

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About the The Ritz-Carlton, Dove Mountain

Location 15000 N Secret Springs Drive, Marana, AZ 85658

Property Features

As a guest of The Ritz-Carlton, Dove Mountain, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center and meeting rooms are available. Event space at this resort measures 43 square feet (4 square meters) and includes a conference center. A children's pool, a health club, and a spa tub are also featured at the luxury The Ritz-Carlton, Dove Mountain. Parking is available for a fee. This 5-star Marana resort is smoke free.

  • 253 guestrooms or units
  • 5 levels
  • 5 dining venues
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Dove Mountain offers 253 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

CORE Kitchen and Wine Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Ignite - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Turquesa Latin Grill - Overlooking the pool, this bistro serves lunch only. A children's menu is available. Open daily.

Claytons - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

To Go - This coffee shop serves lunch only. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a health club. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Ecotours on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Mountain biking on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Weight limit: 100 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 60.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dove Mountain Ritz-Carlton
  • Ritz-Carlton Dove
  • Ritz-Carlton Dove Mountain
  • Ritz-Carlton Dove Mountain Hotel Marana
  • Ritz-Carlton Dove Mountain Marana
  • The Ritz-Carlton Dove Mountain Hotel Marana
  • Ritz-Carlton Dove Mountain Resort
  • The Ritz Carlton Dove Mountain
  • RitzCarlton Dove Mountain ana
  • The Ritz-Carlton, Dove Mountain Resort
  • The Ritz-Carlton, Dove Mountain Marana
  • The Ritz-Carlton, Dove Mountain Resort Marana

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.