travelocity Verified Review
"3of the 4 elevators were broken for 3 of our 4 day visit, and the STAIR CASES WERE LOCKED! When several guests brought this issue to the front desk's attention, we were told that the stair cases are open only is there is a fire! REALLY? As our room was only on the second floor, we were unable to walk up, as all the stairs were locked, both in and out!
In addition, the room was not cleaned until our very last night...the front desk promised it was an oversight the first evening, and the second etc. In addition, there were only 2 towels and one facecloth in our junior suite.
Finally, when we registered, there was only one individual at the front desk, "others were on break,. As the line grew, the attitude of the front desk grew antagonistic with it. We were in line 40 minutes, and we were the second person in line. When asked what accomodation would be offered for this inconvenience, we were told that it was 2:53 and check in time is not until 3:00, so were too early!"
A verified traveler stayed at DoubleTree by Hilton Tulsa - Warren Place
