Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

4.5-star beachfront hotel near Tulum Beach

Beachside getaway

A stay at this Zona Hotelera hotel places you within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Sian Ka'an Biosphere Reserve. Also, Tulum National Park is within 3 miles (5 km) and Playa Paraiso is within 6 miles (10 km).

Poolside dining

This luxury hotel features a private beach, a full-service spa, and 2 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the outdoor pool and free perks like cooked-to-order breakfast and valet parking.

Room, Garden View (Charming)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$336* Per night/room Apr 27 - Apr 28

Suite, 2 Bedrooms (Jungle View)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Superior Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 4 Bedrooms (Casa de agua)

Bed Count 3 King Beds Maximum Occupancy 10 Max

Villa (Coba)

Bed Count 3 King Beds Maximum Occupancy 5 Max

Room, Ocean View (Charming)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ana y Jose Hotel & Spa Tulum ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ana y Jose Hotel & Spa Tulum

Everyone (1)
4 out of 5
Great breakfast! Very clean and comfortable hotel. Staff are very attentive.

Posted by on Feb 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 5, 2019 by Luciana

Dear Guest,Thank you for evaluating your stay at our property. We are glad you loved our inspired accommodations and service! We appreciate your comments and can't wait to welcome you back soon. Sincerely

All-inclusive Details

All-inclusive room rates at Ana y Jose Hotel & Spa Tulum are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Ana y Jose Hotel & Spa Tulum are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with umbrellas and beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Ana y Jose Hotel & Spa Tulum like a complimentary children's club and an outdoor pool. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a fitness center, a rooftop terrace, and a garden. Self parking and valet parking are free. A complete renovation of Ana y Jose Hotel & Spa Tulum was completed in January 2021. This 4.5-star Tulum hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 dining venues
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 1984
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Ana y Jose Hotel & Spa Tulum offers 32 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in January 2021.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 11:30 AM. The hotel hosts a free manager's reception daily.

ANA Y JOSE - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

EMBLEMA - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

OM SPA has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 12
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Ana y Jose Hotel & Spa Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Parties and events are allowed on site

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Parties and events are allowed on site. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 52 per day
  • Resort fee: MXN 380 per person, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 220 per vehicle (roundtrip)
  • Pet fee: MXN 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANA Y JOSE
  • ANA Y JOSE CHARMING
  • ANA Y JOSE CHARMING HOTEL
  • ANA Y JOSE CHARMING HOTEL Tulum
  • ANA Y JOSE CHARMING Tulum
  • ANA Y JOSE HOTEL
  • HOTEL ANA Y JOSE
  • Ana y Jose Charming Hotel Tulum
  • Ana y Jose Charming Hotel
  • Ana y Jose Charming Tulum
  • Ana y Jose Charming
  • Hotel Ana y Jose Charming Hotel And Spa Tulum
  • Tulum Ana y Jose Charming Hotel And Spa Hotel
  • Hotel Ana y Jose Charming Hotel And Spa
  • Ana y Jose Charming Hotel And Spa Tulum
  • Ana y Jose Charming Hotel Spa
  • Ana Y Jose Charming Tulum

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.