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Hotel Description

3-star hotel near Tulum Mayan Ruins

Oceanside stay

Within a 10-minute walk of this Tulum City Center hotel, you'll find Hospital de Tulum and Dos Aguas Park. Tulum National Park and Temple of Doom are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a rooftop terrace. Unwind with a drink at the poolside bar and enjoy perks like free breakfast and free WiFi. A terrace, express check-out, and luggage storage are also on offer.

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Suite, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Exclusive Suite, Private Pool

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Aroma Tulum. Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 11 guestrooms or units
  • Breakfast available (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Aroma Tulum offers 11 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast daily from 8:30 AM to 11:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from noon - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from noon - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

  • One child stays free
  • Front desk opens daily at noon
  • Front desk closes daily at 8:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1600 will be collected before check-in.
  • Resort fee: MXN 98.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.