At this Tulum hotel, you'll be within 3 miles (5 km) of LabnaHa Ecopark Adventures and 6 miles (10 km) of Xel-Há Park. Tulum National Park and Tulum Mayan Ruins are also within 6 miles (10 km).
This all-inclusive hotel features a private beach, an attached winery, and a full-service spa. Relax with free beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.
Soaking tubs, free WiFi
The 432 individually decorated guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include free minibar items and furnished balconies or patios.
Jan 7, 2020 by E-Concierge
Dear guest. Thank you for your review. We are happy to know that your stay was pleasant. We appreciate your constructive comments regarding our activities. We look forward to your return. Sincerely.
Dec 16, 2019 by eConcierge
Dear guest. Thank you for your review. We are thrilled to read your kind compliments and to learn that your experience at our resort was great, make us feel so proud. We look forward to your return. Sincerely.
Nov 22, 2019 by eConcierge
Dear guest. Thank you for taking the time to share your feedback. We are very excited to read your kind compliments, and know that you have had a wonderful stay with us. We hope to have the honor of welcoming you again soon. Sincerely.
Nov 13, 2019 by eConcierge
Dear guest. Thank you for posting your rating. We a glad to know that your stay has been great. We hope you visit us again within the near future. Sincerely.
Oct 21, 2019 by eConcierge
Dear guest. Thank you for taking the time to post the review of your recent stay at our resort. We are happy to learn that your stay has been great. We look forward to your return. Sincerely.
Aug 5, 2019 by eConcierge
Dear guest. Thank you for posting your review. We are glad to hear that your stay has been great. We look forward to your return. Sincerely.
Jul 9, 2019 by eConcierge
Dear guest. Thanks for your rating. It is great to know that your stay was pleasant, we appreciate your constructive comments about our staff, which will be taken into consideration to improve. We hope you visit us again soon. Sincerely.
Jul 2, 2019 by eConcierge
Dear guest. Thanks for your review. We are sorry to know that your stay was not as expected and that our dining options have not been to your liking. We offer you our sincere apologies for the inconveniences that you found in the room, and for the incident in the elevator. Your comments have been shared with the areas involved to take improvement actions. We hope you visit us again and have the opportunity to recover your confidence. Sincerely.
Apr 29, 2019 by eConcierge
Dear guest. Thank you for sharing the review regarding your We are happy to know the positive impression our team made on you. On the other hand, we regret to know of the shortcomings you found in the room, and that the romantic dinner has not been as expected, we offer our sincere apologies. We hope you give us a new opportunity to recover your confidence. Sincerely.
Mar 27, 2019 by eConcierge
Dear guest. Thank you for taking the time to share your review. We feel sorry to hear the inconvenience with the shower and leaking A/C. Your review has been shared with our Maintenance department for follow up. We hope you consider us for a future stay. Sincerely.
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive hotel also offers an attached winery, a complimentary children's club, and a children's pool. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Tulum hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Children Stay Free
Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.
Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Sip, Savor, and See Offer
Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.
This offer is valid for 1 evening only per stay. Participating resorts: Now Jade Riviera Cancun, Now Sapphire Riviera Cancun, or Sunscape Sabor Cozumel. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.