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Era Hotel & SPA Tulum

4.0 star property
4-star spa hotel near Tulum National Park

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Era Hotel & SPA Tulum

Photo gallery for Era Hotel & SPA Tulum

Front of property
Exterior
Premium bedding, minibar, in-room safe, desk
Daily cooked-to-order breakfast for a fee
Family Double Room, 1 King Bed, Pool View | Bathroom shower

Overview of Era Hotel & SPA Tulum

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Calle 6 Sur, entre 7 sur & 5 Sur, La Veleta, Tulum, QROO, 77760
  • Popular LocationTulum National Park5 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationPlaya Paraiso19 min drive

Room options

View all photos for Standard Double Room, 1 King Bed, Pool View

Standard Double Room, 1 King Bed, Pool View | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 1 King Bed, Pool View

View from room

Family Double Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Pool View

Superior Double Room, 1 King Bed, Pool View | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Sofa Beds

Similar properties

Exterior
Naala Tulum
Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (374)
The price is $94
per night
$118 total
includes taxes & fees
May 9 - May 10
Naala Tulum

About the neighborhood

Tulum

La Veleta stay.A stay at this La Veleta hotel places you within 3 miles (5 km) of Tulum National Park and 6 miles (10 km) of Tulum Mayan Ruins. Gran Cenote and Las Palmas Public Beach are also within 6 miles (10 km).

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 1 min walk
  • El Camello Jr - 14 min walk
  • Italdo Pasteleria - 7 min walk
  • Los Aguachiles - 13 min walk
  • Cafeteria Hunab Ku - 14 min walk

About this property

Era Hotel & SPA Tulum

4-star spa hotel near Tulum National Park
Era Hotel & SPA Tulum offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Era Hotel & SPA Tulum. Free self parking is available.

This 4-star Tulum hotel is smoke free.

  • 9 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Era Hotel & SPA Tulum offers 9 accommodations with minibars and safes. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–11:00 AM for a fee: MXN 200–500 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200–500 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Era Hotel Tulum
Era Tulum
Hotel Era Hotel & SPA Tulum Tulum
Tulum Era Hotel & SPA Tulum Hotel
Hotel Era Hotel & SPA Tulum
Era Hotel & SPA Tulum Tulum
Era Hotel
Era
Era Hotel & SPA Tulum Hotel
Era Hotel & SPA Tulum Tulum
Era Hotel & SPA Tulum Hotel Tulum

Frequently asked questions

How close is Era Hotel & SPA Tulum to the airport?

Era Hotel & SPA Tulum is 24.1 mi (42-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Era Hotel & SPA Tulum have an airport shuttle?

Era Hotel & SPA Tulum offers an airport shuttle.

How close is Era Hotel & SPA Tulum to the beach?

This hotel is 4.2 mi (17-min drive) from Las Palmas Public Beach and 4.8 mi (19-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Era Hotel & SPA Tulum offer free breakfast?

Free breakfast isn’t provided at Era Hotel & SPA Tulum, but cooked-to-order breakfast is offered for a fee of between MXN 200 and 500 per person. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Era Hotel & SPA Tulum?

No, there is no casino at this hotel.

What time is check-in at Era Hotel & SPA Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Era Hotel & SPA Tulum?

This hotel offers free self parking.

Does Era Hotel & SPA Tulum have a pool?

Era Hotel & SPA Tulum features an outdoor pool.

Does Era Hotel & SPA Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Era Hotel & SPA Tulum have a spa?

This hotel has a spa, which features hot stone massages.

How close is Era Hotel & SPA Tulum to downtown Tulum?

Era Hotel & SPA Tulum is 1 mi away from Tulum.

Era Hotel & SPA Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 87 reviews" "
Rating 8 - Good. 13 out of 87 reviews" "
Rating 6 - Okay. 5 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 5 out of 87 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tasha L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly say I enjoyed my stay at Era Hotel. The hosts were a beautiful couple who welcomed me warmly. They were so willing to help me find dining options, car service and even offered to make me breakfast for my birthday. I absolutely loved my stay! Highly recommend 10 out of 10! Thank you guys for helping my first solo trip a memorable one. And the traditional Mexican Breakfast was delicious!!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar. Excelente amenidades y un personal muy amable.
Stayed 1 night in Sep 2023

10/10 Excellent

Evalerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amabilidad
Stayed 2 nights in Jun 2023

2/10 Terrible

Stephen

Stayed 1 night in May 2023

6/10 Okay

Santa, Linden

Traveled with family
Liked: Staff & service
Disliked: Amenities
Location very close to main avenue, walking distance. Bikes available to guest. Staff very courteous, friendly and helpful. In the room.. No TV, No phone. Hotel is 2 level, no elevator. Restaurant is currently closed, continental breakfast is available, but later in the morning. It is a very safe and secure facility. Front door locked and monitored 24 hrs. Iron must be requested at front office. Very small fridge in the room. The pool is very well maintained, clean and relaxing atmosphere. We were in and out, therefore it was ok for having a place to sleep. The neighborhood is a bit shabby but safe to walk around, small businesses around corner worth exploring. Pharmacy on corner to get some essentials but opens later in the morning. and taco truck on corner as well. Lots of construction going on in the area. No noise, however power was affected 1 day of our stay. This is not meant to be a negative review, more so realistic information. Staff is highly accommodating and nice. Loved the home feeling, were treated like family not guest. I will consider returning, if minor adjustments. I need a TV to keep up with the world, or just for weather update. Thank you Era team
Stayed 4 nights in Mar 2023

6/10 Okay

Gabriel

Stayed 2 nights in Mar 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and the staff were extremely responsive and helpful. The room is as advertised. The area is great to have access to restaurants and bars but not be in the main tourist area of Tulum on the Main Street. A lot of construction is happening everywhere so this could change quickly. Hotel let us spend the whole day by the pool while we waited for our evening flight which was nice. Breakfast was simple but good and included. Hotel is extremely secure and felt safe. Only minor issue, shower is in the room with only 3 sides stopping water from coming out so the floor gets a bit wet. Otherwise would recommend as a hotel option.
Stayed 7 nights in Feb 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The rooms are clean, large and have that beautiful tulum style. The staff were helpful and friendly. They provide you with bikes to get around tulum. Highly recommended. Would stay there again!
Stayed 8 nights in Feb 2023

6/10 Okay

Siming

Liked: Staff & service