"Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. ... " More
Heart of Tulum
Within a 15-minute walk of this Tulum City Center hotel, you'll find Dos Aguas Park and Hospital de Tulum. Tulum National Park and Temple of Doom are also within 2 miles (3 km).
Outdoor pool, terrace
This hotel features an outdoor pool and a rooftop terrace. WiFi in public areas is free. Self parking, a terrace, and luggage storage are also offered.
Mar 4, 2023 by JessCastillo
Paul it was a pleasure having you with us!! Thank you for your review!!
Feb 22, 2023 by JessCastillo
Paul thank you for your review, we would love to know this situations by the time that happened to you, oue staff did not recieved any report, we should repair it immediatly.We are working always on improve! Thank you for choosing us
Jan 5, 2023 by JessCastillo
Abdulah thank you for your review, was a pleasure having you with us! Come back soon!
Aug 30, 2021 by Karina Esquivel, Nah Hotels
Thank you for your comments, Carpe Diem has a receptionist. We will check the dates of your visit to see what was changed.
As a guest of Hotel CARPE DIEM Tulum by Nah Hotels, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi. Parking is available for a fee. This 3-star Tulum hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Hotel CARPE DIEM Tulum by Nah Hotels offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 48-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.