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4.0 out of 5

"The location is perfect and the staff was friendly. The hotel itself was kept pretty clean. For some reason and I have no clue how but there were tons ... " More

By a verified traveler on Mon 09 Jan 2023

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Hotel Description

3.5-star hotel near Tulum Mayan Ruins

Tulum City Center stay

With a stay at this Tulum City Center hotel, you'll be within half a mile (1 km) of Dos Aguas Park and 2 miles (3 km) of Tulum Mayan Ruins. Tulum National Park and Hospital de Tulum are also within 2 miles (3 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Relax with a drink at the poolside bar and enjoy perks like free self parking and free WiFi. A terrace, a garden, and a snack bar/deli are also on offer.

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Apr 12 - Apr 13

Premium Suite, 1 King bed with Sofa bed, Pool view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Suite, 1 King Bed with Sofa bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite 1 King bed with Sofa bed, Pool view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kaab Tulum ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kaab Tulum

Couples (1)
3 out of 5
The location is perfect and the staff was friendly. The hotel itself was kept pretty clean. For some reason and I have no clue how but there were tons of mosquitoes in our room at ALLTIMES. There were mosquito corpses from previous tenants that were never cleaned so obviously this is an issue at this hotel. I stuffed a towel under the door and kept the windows shut at all times and there were still tons of them in the room. I had read reviews about the towel situation in this hotel and it is 100 percent true. You better keep your towel clean because you will not get fresh towels AT ALL throughout your stay regardless of how long you stay. We asked over and over and finally the day before we left we received a fresh towel each and they were old and stained so not sure if it was even a clean towel. I wouldn't stay here again because of the mosquito and towel situation but the staff was friendly.

Posted by on Jan 9, 2023

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Comment from Hotel Management

Jan 10, 2023 by Reception Kaab Tulum

HELLO GOOD AFTERNOON LAURA WE ARE WORKING ON THAT TO BE ABLE TO GIVE YOU A BETTER STAY WE OFFER YOU OUR SINCERE APOLOGIES!

5 out of 5
Amazing experience. Staff was above and beyond. Great location

Posted by , from FLUSHING on Aug 19, 2022

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Comment from Hotel Management

Aug 23, 2022 by Reception

THANK YOU VERY MUCH FOR THE COMMENT. FOR HOTEL KAAB TULUM IT IS VERY IMPORTANT THAT OUR GUESTS HAVE THE BEST QUALITY AND EXPERIENCE DURING THEIR STAY

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Kaab Tulum. Limited free parking is available on a first-come, first-served basis. This 3.5-star Tulum hotel is smoke free.

  • 25 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Kaab Tulum offers 25 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Kaab Tulum has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Kaab Tulum

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kaab Tulum Hotel
  • Kaab Hotel
  • Hotel Kaab Tulum Tulum
  • Tulum Kaab Tulum Hotel
  • Hotel Kaab Tulum
  • Kaab Tulum Tulum
  • Kaab
  • Kaab Tulum Hotel
  • Kaab Tulum Tulum
  • Kaab Tulum Hotel Tulum

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.