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Hotel Milam

4.0 star property
4-star spa hotel in La Veleta

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Snack bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets
Restaurant
Premium Room | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765
  • Popular LocationTulum National Park6 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • AirportTulum, Quintana Roo (TUY)17 min drive
  • Popular LocationPlaya Paraiso20 min drive

Room options

View all photos for Grand Room

Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Grand Room

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room

  • 1025 sq ft
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

About the neighborhood

Tulum

La Veleta stay.Your stay at this La Veleta hotel places you within 2 miles (3 km) of Hospital de Tulum and Dos Aguas Park. Cenote Crystal and Tulum National Park are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 15 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 7 min walk
  • El Camello Jr - 3 min drive
  • Italdo Pasteleria - 7 min walk
  • Los Aguachiles - 2 min drive
  • Cafeteria Hunab Ku - 3 min drive

About this property

Hotel Milam

4-star spa hotel in La Veleta
Hotel Milam offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Hotel Milam also features laundry facilities and pool umbrellas. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 36 guestrooms or units
  • 2 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Milam offers 36 air-conditioned accommodations with private pools and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private in-room pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 1,000 to 3,000 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Private pool

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 1000–3000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

MILAM
Hotel Milam Hotel
Hotel Milam Tulum
Hotel Milam Hotel Tulum

Frequently asked questions

How close is Hotel Milam to the airport?

Hotel Milam is 24.3 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Milam?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at Hotel Milam on May 31, 2024 start from $442.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Milam have an airport shuttle?

Airport shuttle services are not available at Hotel Milam.

How close is Hotel Milam to the beach?

This hotel is 4 mi (15-min drive) from Tulum Beach and 5.1 mi (20-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Hotel Milam offer free breakfast?

Free breakfast isn’t provided at Hotel Milam, but cooked-to-order breakfast is offered for a fee of between MXN 1000 and 3000 per person. It's available every day from 7:30 AM to noon.

Is there a casino at Hotel Milam?

No, there is no casino at this hotel.

What time is check-in at Hotel Milam?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Milam?

Free parking is not available at this hotel.

Does Hotel Milam have a pool?

Hotel Milam features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Hotel Milam have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Milam have a spa?

This hotel has a spa, which features deep-tissue massages, mud baths, and reflexology.

How close is Hotel Milam to downtown Tulum?

Hotel Milam is 1.2 mi away from Tulum.

Hotel Milam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 16 reviews" "
Rating 8 - Good. 0 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Isis Angelica

Stayed 4 nights in Jan 2024

10/10 Excellent

DANIELLA LEON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING from the room we stayed in, to the restaurants we ate at was perfect. The staff are friendly and helpful, they will go above and beyond to make their guests comfortable and happy. You don’t even have to leave the property, they have everything you need. We will for sure come back to stay here, we absolutely love this hotel!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Milam is synonymous with luxury and sophistication. From the moment you enter the lobby, you are immersed in a well-balanced atmosphere of elegance and nature. The attention to detail is exceptional throughout the hotel. The rooms and suites are spacious, beautifully decorated and feature first-class amenities. The interior design of the hotel is a masterpiece, with touches of elegance and style in every corner. For me, this hotel stands out for its ability to anticipate guests' needs and offer personalized service. In short, Milam is an exceptional choice for those seeking an unforgettable experience in one of the most beautiful hotels in Tulum.

10/10 Excellent

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Milam ist noch gar nicht eröffnet!!!!! Es wird voraussichtlich erst Ende März wirklich fertig sein. Die Baustelle haben wir besichtigt. Die Kunden werden ins Bardo oder Una Vida transferiert. Von Hotels.com haben wir dies jedoch nie direkt erfahren und kriegen noch immer Fragen zu diesem Hotel.... Erreichen konnte man auch niemanden auf Hotels.com für mich definitiv ein Grund inskünftig wieder direkt bei einem Hotel zu buchen und nicht über eine Plattform!!
Stayed 9 nights in Dec 2023

10/10 Excellent

Yeshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en Milam fue increíble, Samsara ahora es mi lugar favorito de todo Tulum ¡espero regresar muy pronto!

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Amalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular! Este lugar es perfecto.
Stayed 1 night in Nov 2023

10/10 Excellent

Gian

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was a very pleasant one from the very first minute we entered our villa with a private pool inside. That was the main reason we booked Milam, but it was even more amazing in person. The Samsara bar was our favorite hang out place for the variety of top-shell and mixology cocktails, some with local ingredients that we never tried anywhere else before, we recommend the mojitos with mezcal. The fact that the hotel is literally new gave it the extra tranquil and serene atmosphere that we expected.

10/10 Excellent

Ximena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Milam superó mis expectativas. La comida era maravillosa y la atención lo fue aún más. Una vez que estés ahi no querrás salir del hotel. Es un lugar super acogedor, te hace sentir tan cómodo que sólo quieres disfrutar de sus instalaciones. Recomendadísimo!
Stayed 1 night in Oct 2023