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5.0 out of 5

"The people there are the best so kind and happy to help. " More

By a verified traveler on Sun 08 Sep 2019

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Hotel Description

3.5-star hotel near Tulum Mayan Ruins

Tulum City Center stay

Your stay at this Tulum City Center hotel places you within 3 miles (5 km) of Tulum Mayan Ruins and Gran Cenote. Playa Paraiso is within 6 miles (10 km) and Cenote Manatí is within 9 miles (15 km).

Dining, indoor pool

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the a rooftop terrace and perks like free self parking and free WiFi. Free parking, a business center, and a terrace are also offered.

Superior Room, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
$58* Per night/room Apr 1 - Apr 2

Family Room, 1 Bedroom, Ensuite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Room, Multiple Beds, Ensuite

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Mestizo Gallery ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mestizo Gallery

Everyone (3) Family (1)
5 out of 5

Posted by on Feb 2, 2021

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Comment from Hotel Management

Feb 15, 2021 by Emmanuel Avila

Estimado Francisco, Agradecemos tus comentarios esperamos que vuelvas pronto y nos da mucho gusto que hayas disfrutado tu estadía.

5 out of 5
The people there are the best so kind and happy to help.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 11, 2019 by Emmanuel Avila

Dear Guest, Truly our passion is to provide a good experience and nice memories of mexico to our guests. We are happy that we managed to fulfill that promise with your stay! Thank you for choosing us!

5 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

May 13, 2019 by Emmanuel Avila

Dear guest, Thank you for your review! we hope to see you soon again!

5 out of 5

Posted by on Oct 21, 2018

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Comment from Hotel Management

Oct 22, 2018 by Emmanuel Avila

Dear Guest, Thank you so much for staying with us and providing us a review. We are glad that you were satisfied with your accommodation and service. You are always welcome here and we hope to see you soon!

Property Features

Mestizo Gallery offers its guests an indoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Mestizo Gallery. Free self parking is available.

  • 25 guestrooms or units
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Mestizo Gallery offers 25 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

El Suspiro - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Mestizo Gallery

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Mestizo Gallery Hotel Tulum
  • Mestizo Gallery Hotel
  • Mestizo Gallery Tulum
  • Mestizo Gallery
  • Mestizo Gallery Hotel
  • Mestizo Gallery Tulum
  • Mestizo Gallery Hotel Tulum

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.