On the beach
With a stay at this well-placed hotel, you'll be half a mile (1 km) from Tulum Beach and within 2 miles (3 km) of Sian Ka'an Biosphere Reserve. Tulum National Park and SFER IK are also within 3 miles (5 km).
Private beach, dining
A private beach and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.
Along with free WiFi, the 18 guestrooms offer balconies or patios and room service. Other amenities include rainfall showerheads, in-room massages, and fans. Change of towels is available on request.
Nov 28, 2021 by Michelle Reception BT Live
Hi Brenda! thank you so much for your feedback we are so happy to you enjoyed our staff treats, we regret the situation with the guest who was being rude with other people but we always do our best with all of our guests to feel at the home! we hope to have the opportunity to welcome you again!
Oct 10, 2021 by Michelle Reception BT Live
Thank you Bridget we really hope to host you in another time
May 6, 2021 by Michelle Reception BT Live
Thank your for your feedback!
The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
A private beach is featured. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a beach bar. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly BT Live Tulum located at the party zone. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3.5-star Tulum hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
BT Live Tulum located at the party zone offers 18 accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. In-room massages and change of towels can be requested. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 7:30 AM to 11:00 AM.
BT Live Tulum located at the party zone has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a private beach.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.