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4.0 out of 5

"Great location. Relatively affordable for a trip. Too much noise from water pump or street. If your plans are to have a good rest, make sure there are ... " More

By a verified traveler on Wed 09 Dec 2015

Hotel Description

3-star hotel near Marimba Park

In regional park

Within a 10-minute walk of this Tuxtla Gutierrez hotel, you'll find Marimba Park and Tuxtla Guitierrez Central Square. Museum of the City of Tuxtla Gutiérrez and San Marcos Cathedral are also within half a mile (1 km).

Restaurant, coffee shop

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the express check-in and airport shuttle. A restaurant, a 24-hour front desk, and concierge services are also provided.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 28 guestrooms offer free WiFi and 24-hour room service. Other amenities include down comforters, free bottled water, and hair dryers.

Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$25* Per night/room Apr 19 - Apr 20

Triple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Madrid Tuxtla ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Madrid Tuxtla

Everyone (2)
3 out of 5

Good hotel for short stay

Pros: Location
Cons: Beds. Furniture. Lights.
Location: Parque Marimba, city centre, places to eat, main road.
Great location. Relatively affordable for a trip. Too much noise from water pump or street. If your plans are to have a good rest, make sure there are no festivities or strikes outside otherwise it will be uncomfortable. Rooms are spacious but needs some refurnishing.

Posted by on Dec 9, 2015

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5 out of 5

The Jewel of my Birthday Week

Beautiful hotel, large rooms, excellent air conditioning, great price. Everyone on the staff was wonderful, especially the young lady that checked me in. I highly recommend this hotel. It is across the street from a beautiful organic and vegetarian restaurant, 2 blocks from Marimba Park, with great music and dancing in the evening. The staff answered all of my questions with great patience.

Posted by , from San Antonio, Texas on Sep 13, 2015

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Property Features

Along with a restaurant, there's a coffee shop/café on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Madrid Tuxtla also features tour/ticket assistance, concierge services, and 24-hour room service. Free self parking is available. This 3-star Tuxtla Gutierrez hotel is smoke free.

  • 28 guestrooms or units
  • Dining venue
  • Manager's reception (free)
  • Coffee shop
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Angel Albino Corzo Intl Airport (TGZ) (32.9 km / 20.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Madrid Tuxtla offers 28 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350.0 per night.
  • Cribs (infant beds) are available for MXN 100.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Hotel Madrid Tuxtla

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 650.00 per vehicle (roundtrip, maximum occupancy 4)
  • Crib (infant bed) fee: MXN 100.0 per day
  • Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Madrid Tuxtla
  • Madrid Tuxtla
  • Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
  • Hotel Madrid Tuxtla Tuxtla Gutierrez
  • Madrid Tuxtla Tuxtla Gutierrez
  • Madrid Tuxtla Tuxtla Gutierre
  • Hotel Madrid Tuxtla Hotel
  • Hotel Madrid Tuxtla Tuxtla Gutierrez
  • Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

You should know

  • Hotel Madrid Tuxtla offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.