Skip to main content
Beginning of main content

Enter dates to see availability

4.3 out of 5

"Restaurant service a little slow but very nice people " More

By a verified traveler on Wed 07 Aug 2019

Hotel Description

4.5-star luxury hotel near Marimba Park

Tuxtla Gutierrez retreat

You'll find Marimba Park and Tuxtla Guitierrez Central Square within 3 miles (5 km) of this Tuxtla Gutierrez hotel. Cana Hueca Park and Plaza Crystal Shopping Mall are also within half a mile (1 km).

Multiple dining options

This luxury hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Relax with a drink at the swim-up bar and enjoy perks like free self parking.

Free WiFi, plasma TVs

In addition to plasma TVs with cable channels, the 210 guestrooms offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and free bottled water.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$50* Per night/room May 2 - May 3

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Marriott Tuxtla Gutierrez Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott Tuxtla Gutierrez Hotel

Everyone (1) Couples (1)
5 out of 5
Restaurant service a little slow but very nice people

Posted by on Aug 7, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 8, 2019 by Departamento de At Your Service

Thank you so much for taking the time to write a review and share your experience, we appreciate it. It would be such a pleasure to welcome you back. Best Regards

3 out of 5
Although the hotel is architectually beautiful, it definitely is not user friendly. Constant problems trying to find something. If you stay here, insist on a room on the third floor ( where the front desk is) Second floor is a nightmare to navigate. Would not stay here again.

Posted by on Mar 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 12, 2019 by At Your Service

I’m sorry to hear that your stay was not up to expectation. Thank you so much for taking the time to write a review, we appreciate it. Best Regards

5 out of 5

Our first stay at a Camino Real hotel

Camino Real in Tuxtla was top of the line in every respect. Our room was conveniently located, the on-site restaurants were great, with good food, five star service and moderately priced. We especially enjoyed the open air atrium with waterfall and 2 pools, live music and bands in the afternoons. The only downside was the weather got very cool throughout our stay so we were unable to enjoy the pools. I would definitely recommend this for ANYONE . Oh yes, the one negative. Our room service consistently forgot to leave us coffee for the next morning but a call to Room Service rectified that daily oversight.

Posted by on Mar 9, 2009

Was this review helpful to you?

Property Features

Marriott Tuxtla Gutierrez Hotel offers its guests an outdoor pool, a fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Marriott Tuxtla Gutierrez Hotel. Free self parking and valet parking are available. This 4.5-star Tuxtla Gutierrez hotel is smoke free.

  • 210 guestrooms or units
  • 5 levels
  • 5 buildings
  • 2 dining venues
  • Swim-up bar
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Angel Albino Corzo Intl Airport (TGZ) (38.9 km / 24.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Marriott Tuxtla Gutierrez Hotel offers 210 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Condimento - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

La Mansión - This restaurant specializes in international cuisine.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

  • Number of treatment rooms 1

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 159 and MXN 235 for adults, MXN 110 and MXN 135 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Hotel Tuxtla Gutierrez
  • Camino Real Tuxtla Gutierrez
  • Tuxtla Gutierrez Camino Real
  • Marriott Tuxtla Gutierrez Hotel
  • Marriott Tuxtla Gutierrez
  • Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
  • Marriott Tuxtla Gutierrez
  • Marriott Tuxtla Gutierrez Hotel Hotel
  • Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez
  • Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
url importing http://travel.travelocity.com/Tuxtla-Gutierrez-Hotels-Marriott-Tuxtla-Gutierrez-Hotel.h6398-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tuxtla-Gutierrez-Hotels-Marriott-Tuxtla-Gutierrez-Hotel.h6398-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Tuxtla-Gutierrez-Hotels-Marriott-Tuxtla-Gutierrez-Hotel.h6398-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.