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"Needs some upgrading but the beds were comfortable and we slept good. " More

By a verified traveler on Mon 14 Mar 2022

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Hotel Description

3-star hotel near Snake River Canyon

In shopping district

Within 2 miles (3 km) of this Twin Falls hotel, you'll find Snake River Canyon and Snake River Canyon Trail. Perrine Bridge and College of Southern Idaho are also within 2 miles (3 km).

Business services

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-out, and a computer station are also offered.

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$116* Per night/room Jul 16 - Jul 17

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 Queen Bed, Accessible (Roll In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Red Lion Hotel Twin Falls ratings based on 28 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Lion Hotel Twin Falls

Everyone (11) Couples (5) Family (12)
2 out of 5
We got here at 5 pm and out room was not ready!

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 17, 2022 by Guest Relations Specialist

Hearing our guests' perspectives means everything to us. Thank you for taking the time to share your thoughts on our housekeeping and our service. Please keep us in mind for your next visit to the area.

4 out of 5
Needs some upgrading but the beds were comfortable and we slept good.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 14, 2022 by Manager

Hello Mark, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope you will return so that we can provide you an even superior experience.

5 out of 5
The location was close enough to walk to suitable restaurants. The landscaping (or lack thereof) was in great need of weeding and grass/sod laid. There was a very stark contrast between this property and the one next door. In general the property seemed in need of updating.

Posted by on Aug 27, 2021

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Comment from Hotel Management

Aug 27, 2021 by Guest Relations Specialist

Hello, Melinda. On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

3 out of 5

Posted by on Aug 5, 2021

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Comment from Hotel Management

Nov 4, 2021 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

3 out of 5
This facility needs to be upgraded. It was not as clean as we are used to, especially for the price we paid. However it was convenient to Gooding where we had a family reunion. The breakfast was disappointing, and we felt the same regrets from several of the other guests.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 4, 2021 by Manager

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

1 out of 5
Our first room smelled of mold and was musty. The carpet in the halls and rooms were never vacuumed. We moved to a different room and the tub was clogged. We asked for towels every day and the staff that was under staffed would tell us the towels were in laundry. Please be aware of how dirty and old this place is. We save every year for a fun vacation and this place was very disappointing from what the property says online. We will never stay there again. I didn’t even want to try the pool.

Posted by on Jul 11, 2021

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1 out of 5
Should have paid better attn to other reviews. My wife and I stayed here for our anniversary, wish we would have spent a little more. Should have known how it was going to go when we arrived and the lady at the desk stared at me for 10 mins before she even said a word to me. Got the business suite thinking we would be ok, OH NO. first night, ok. Second night, sounded like the 2 were making a porno until 2 in the morning then proceeded to fight after til 330. third night, noisy kids, Last night, running screaming kids AND barking dogs that would not shut up. Got in the pool the second day, Umbrella from one of the tables stick out of the water. Tried the pool again the last day, didnt look like the tables or anything had been cleaned for quite a while, then lady brings kids IN PULL UPS and throws them in. We were done. Then checkout, stood there for 20 MINS before someone finally showed up just to tell me we didnt need to tell them. Watching my acct everyday to make sure i dont get charged for anything else. Sorry but this was by far the worse anniversary vacation EVER! Hope nobody else has to go thru the same thing. Love twin falls but won t ever stay at a red lion again.

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 3, 2021 by Manager

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

1 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 25, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2 out of 5

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 16, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

1 out of 5
Horrible and Dirty! . Poor choice of hotel. Checked in by polite staff who seemed to be acting a little strange. Finally said he was about 1/2 through a 24 hour shift. As we were unloading the car, housekeeper opened our door without knocking and then said, wrong room. I opened fridge to find lots of old food. I grabbed housekeeper and she said she was new but that looked like room hadn’t been completely cleaned. She recommended we ask for room down hall that she had just completed. Went back to front desk and checked into room 104. As I was getting those keys, saw same housekeeper in front lobby leaving with 12 pack of bud lite. Room 104 smelled clean but appeared poorly cleaned. Sticky drink rings on furniture (which I easily wiped off with baby wipes) Bedding wrinkled. Later found trash and someone’s socks under the bed. Fridge didn’t have food in it but not very clean. Floor had sticky spots. Had to go ask for towels. In morning, no coffee in lobby. 1/2 eaten congealed burrito sitting next to coffee pot Front desk staff saw me looking at pot. I even took a pic of burrito. He didn’t say anything or even offer an excuse about why the pot was empty or if there would be more. An hour later, no coffee, burrito still there. Overall, hotel was run down and dirty. Public bathroom in lobby had no toilet paper. And breakfast that Travelocity charged for was actually a sparse continental breakfast free to everyone. Positives: clean pool, loud but very cold AC, pets

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 3, 2021 by Manager

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

Property Features

Red Lion Hotel Twin Falls offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 4984 square feet (449 square meters) and includes conference space. The business-friendly Red Lion Hotel Twin Falls also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this 3-star Twin Falls hotel.

  • 1 building
  • 112 guestrooms or units
  • 2 levels
  • 4984 sq ft of conference space
  • 449 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Lion Hotel Twin Falls offers 112 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 6.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per stay
  • Rollaway bed fee: USD 6.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Canyon Springs
  • Red Lion Canyon Springs Twin Falls
  • Red Lion Hotel Canyon Springs
  • Red Lion Hotel Canyon Springs Twin Falls
  • Red Lion Hotel Twin Falls
  • Red Lion Twin Falls
  • Twin Falls Red Lion
  • Red Lion Twin Falls Twin Falls
  • Red Lion Hotel Twin Falls Hotel
  • Red Lion Hotel Twin Falls Twin Falls
  • Red Lion Hotel Twin Falls Hotel Twin Falls

You should know

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.