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1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Guest reviews

4.1 out of 5 Very Good
297 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Spa
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Map

Explore the area

Popular LocationUmhlanga Lighthouse8 min walk
Popular LocationUmhlanga Lagoon Nature Trail2 min drive
Popular LocationGateway Theatre of Shopping3 min drive
AirportDurban (DUR-King Shaka Intl.)15 min drive

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    About this area

    Umhlanga

    Located in Umhlanga, Protea Hotel by Marriott Durban Umhlanga is in the entertainment district and near the beach. Shoppers can check out Gateway Theatre of Shopping, while everyone can enjoy the natural beauty of Umhlanga Rocks Beach and Umdloti Beach. Traveling with kids? Make time for uShaka Marine World, or check out an event or a game at Moses Mabhida Stadium. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
    View in a map
    Popular Location

    What's nearby

    • Umhlanga Lighthouse - 8 min walk
    • Umhlanga Rocks Beach - 13 min walk
    • Umhlanga Lagoon Nature Trail - 2 min drive
    • Gateway Theatre of Shopping - 3 min drive
    • Sibaya Casino - 7 min drive

    Getting around

    • AirportKing Shaka Intl. Airport (DUR) - 15 min drive

    Restaurants

    • Lighthouse – Serves breakfast.

    About this property

    Protea Hotel by Marriott Durban Umhlanga

    Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. All 269 rooms offer free WiFi, electric kettles, and LED TVs with satellite channels. Other amenities available to guests include free bottled water, hair dryers, and laptop-compatible safes.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    Follows standard sanitization guidelines of Commitment to Clean (Marriott)

    Safety measures

    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: ZAR 55 per day
    • Parking height restrictions apply
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request
    • Area shuttle (surcharge) up to 10 km

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 190.00 for adults and ZAR 190.00 for children
    • 1 restaurant
    • 1 bar

    Things to do

    • Motorized watercraft
    • Shopping

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Free cribs/infant beds
    • Grocery/convenience store
    • In-room child care (surcharge)
    • Laundry facilities

    Conveniences

    • ATM/banking services
    • Elevator
    • Gift shop/newsstand
    • Grocery/convenience store
    • Newspapers in lobby

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English

    Business services

    • 4 meeting rooms
    • Business center

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible business center
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant

    More

    • Designated smoking areas
    • Renovated guestrooms - May 2017

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Linens

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • 43-inch LED TV
    • Satellite channels

    Food and drink

    • Electric kettle
    • Free bottled water

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • Laptop-compatible safe
    • Laptop-friendly workspace
    • Phone

    Policies

    Check-in

    Check-in from 2:00 PM - 4:30 PM
    Early check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 10:30 AM
    Late check-out subject to availability

    Special check-in instructions

    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available on request
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • 1 percent tourism fee will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: ZAR 190.00 for adults and ZAR 190.00 for children (approximately)
    • Airport shuttle fee: ZAR 250 per person (roundtrip)
    • Airport shuttle fee per child: ZAR 125.00 (from 1 to 12 years old)
    • Self parking fee: ZAR 55 per day
    • Late check-out fee: ZAR 500 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Minimum Spring Break check-in age is 18 years old
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Parking height restrictions apply

    National rating

    Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
    4.1
    Very Good
    297 reviews
    5 - Excellent
    118
    4 - Good
    123
    3 - Okay
    41
    2 - Poor
    11
    1 - Terrible
    4

    4.4/5

    Cleanliness

    4.3/5

    Staff & service

    4.2/5

    Amenities

    4.2/5

    Property conditions & facilities

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great all round service and hospitality
    Stayed 3 nights in Sep 2020

    5/5 Excellent

    Business traveler
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Aug 2020

    5/5 Excellent

    Business traveler
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Aug 2020

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