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LED TV
LED TV
Minibar, in-room safe, desk, iron/ironing board
LED TV

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationGateway Theatre of Shopping4 min walk
    Popular LocationUmhlanga Lighthouse3 min drive
    Popular LocationUmhlanga Rocks Beach5 min drive
    AirportDurban (DUR-King Shaka Intl.)15 min drive

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    About this area

    Umhlanga

    Located in Umhlanga, Royal Palm Hotel is connected to a shopping center. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Umhlanga Rocks Beach and Durban Beach. Traveling with kids? Consider Japanese Gardens, or check out an event or a game at Moses Mabhida Stadium. Spend some time exploring the area's activities, including whale-watching.
    View in a map
    Popular Location

    What's nearby

    • Gateway Theatre of Shopping - 4 min walk
    • Umhlanga Lighthouse - 3 min drive
    • Umhlanga Lagoon Nature Trail - 5 min drive
    • Umhlanga Rocks Beach - 5 min drive
    • Sibaya Casino - 9 min drive

    Getting around

    • AirportKing Shaka Intl. Airport (DUR) - 15 min drive

    Restaurants

    • DISH Restaurant – Restaurant with a bar. Serves breakfast, lunch, and dinner.

    About this property

    Royal Palm Hotel

    A full-service spa, a restaurant, and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. All 94 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include patios, minibars, and room service.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

    Social distancing

    Protective shields in place at main contact areas
    Guest rooms kept vacant for 48 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Roundtrip airport shuttle (surcharge)
    • Airport shuttle on request
    • Area shuttle (surcharge)

    Food and drink

    • Breakfast available for a fee: ZAR 85-165 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness center
    • Full-service spa
    • Nightclub

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • In-room child care (surcharge)
    • Laundry facilities
    • Microwave

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference center (3315 square feet of space)

    Outdoors

    • Terrace

    Spa

    • Aromatherapy
    • Body treatments
    • Facials
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Hair dryer
    • Separate bathtub and shower

    Entertainment

    • LED TV
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Minibar

    Outdoor space

    • Patio

    More

    • Desk
    • Iron/ironing board (on request)
    • Laptop-compatible safe
    • Phone

    Policies

    Check-in

    Check-in from 2 PM - 10 PM
    Minimum check-in age - 18

    Check-out

    Check-out before 10 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Airport shuttle service is available on request
    Fees may apply; contact the property in advance to get details

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between ZAR 85 and ZAR 165 per person (approximately)
    • Airport shuttle fee: ZAR 365 per person (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Minimum Spring Break check-in age is 18 years old
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

    We should mention

    Only registered guests are allowed in the guestrooms

    National rating

    Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
    4.2
    Very Good
    206 reviews
    5 - Excellent
    87
    4 - Good
    81
    3 - Okay
    24
    2 - Poor
    12
    1 - Terrible
    2

    4.2/5

    Cleanliness

    4.2/5

    Staff & service

    3.5/5

    Amenities

    4.1/5

    Property conditions & facilities

    5/5 Excellent

    Business traveler
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Jul 2020

    2/5 Poor

    Business traveler
    Happy face iconLiked: Staff & service
    Sad face IconDisliked: Cleanliness, property conditions & facilities
    Hotel furnishing not business friendly. Also a bit dated and shower drain clogged up so you can imagine all that is down there coming up and surrounding your feet. Also during power outage generator failed. Got to Marriott next door. Much better.
    Stayed 1 night in Mar 2020

    4/5 Good

    Stayed 1 night in Feb 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Feb 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Umhlanga getaway
    Perfect location and good in room amenities
    Stayed 1 night in Jan 2020

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