"The restaurant had a terrible menu. When comparing what they said they had on their online menu. Very disappointed. Wait staff acted like they were br ... " More
Skiing getaway
With a stay at this Cascade Village hotel, you'll be within half a mile (1 km) of Vail Ski Resort and 2 miles (3 km) of Eagle Bahn Gondola. The Steadman Clinic and Vail Valley Medical Center are also within 2 miles (3 km).
Luxury amenities
This smoke-free hotel features ski-in/ski-out access, a full-service spa, and 2 restaurants. Take advantage of ski rentals and ski storage on site, and enjoy downhill skiing. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and valet parking.
Aug 13, 2021 by General Manager
Thank you for reviewing your recent stay. We regret your disappointment with the food we offer not meeting your expectations. We have taken note of your feedback regarding our menu choices; we always appreciate hearing from our guests and learning what would enhance their visit. It was our pleasure hosting you at Grand Hyatt Vail, and we hope to see you again soon. Sincerely, Dan Johnson General Manager
May 31, 2021 by General Manager
Dear Guest, Thank you for choosing Grand Hyatt Vail and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Dan Johnson General Manager
Jan 13, 2020 by Dan
Dear Anonymous, Thank you for choosing Grand Hyatt, Vail for your stay. It is always great to know that you loved the food we serve and your clean and comfortable room. It was our pleasure hosting you, and we look forward to your next visit soon. Sincerely, Dan Johnson General Manager
Dec 3, 2019 by Dan
Dear Anonymous, We greatly appreciate your review of Grand Hyatt, Vail. It is always our goal to create memorable experiences for our guests through excellent accommodations, friendly service, and thoughtful amenities. Thank you for your comments and feedback, we look forward to seeing you again soon. Sincerely, Dan Johnson General Manager
Jul 8, 2019 by John
Dear Yuridia, We are delighted to have been your chosen hotel during your recent stay in Vail. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Hotel Talisa, a Luxury Collection Resort, Vail and we hope you choose to create more memories with us whenever your travels bring you back to Vail. Sincerely, John Garth Area Directing Manager Hotel Talisa, Vail
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 spa tubs after a day on the slopes. Conveniences like ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have WiFi and wired Internet for a fee. This luxury hotel also offers an outdoor pool, a 24-hour fitness center, and a steam room. Parking is available for a fee. This 5-star Vail hotel is smoke free.
Available in all rooms: Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Valet parking (surcharge)
Grand Hyatt Vail offers 285 accommodations with iPod docking stations and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Vail hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily.
Gessner Restaurant - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Yoshimi Pop-Up - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Fireside Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Gore Creek Market - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.
3 spa tubs are on site along with an outdoor pool. Other recreational amenities include ski-in/ski-out access, a steam room, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.