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Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
Family-friendly 5-star hotel near Speikboden Ski Area

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Alpenpalace Luxury Hideaway & Spa Retreat

Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools, sun loungers
Front of property - evening/night
Double Room (Romanticism) | Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast served
Reception

Overview of Alpenpalace Luxury Hideaway & Spa Retreat

Reviews
9.6

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Via Gisse 32, Valle Aurina, BZ, 39030
  • Popular LocationMuseums Cafè7 min walk
  • Popular LocationSpeikboden Gondola4 min drive
  • Popular LocationBrunico/Bruneck Station27 min drive
  • AirportInnsbruck (INN-Kranebitten)117 min drive

Room options

View all photos for Suite (Residence)

Suite (Residence) | Premium bedding, down comforters, minibar, in-room safe

Suite (Residence)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Private Spa)

Suite (Private Spa) | Living room | Flat-screen TV, DVD player

Suite (Private Spa)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Naturell)

Suite (Naturell) | Premium bedding, down comforters, minibar, in-room safe

Suite (Naturell)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jardin)

Suite (Jardin) | Premium bedding, down comforters, minibar, in-room safe

Suite (Jardin)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Alpensuite)

Studio (Alpensuite) | Premium bedding, down comforters, minibar, in-room safe

Studio (Alpensuite)

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, minibar, in-room safe

Premier Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Belvedere)

Junior Suite (Belvedere) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Belvedere)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Romanticism)

Double Room (Romanticism) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Romanticism)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Palace)

Double Room (Palace) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Palace)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Country Life)

Double Room (Country Life) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Country Life)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Asia)

Double Room (Asia) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Asia)

  • Sleeps 4
  • 1 King Bed

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Front of property
Alpin Royal Wellness Refugium & Resort Hotel
Pool
Hot Tub
Breakfast included
Spa
4.3 out of 5, Excellent, (39)
The price is $291
per night
$324 total
includes taxes & fees
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About the neighborhood

Valle Aurina

Valle Aurina retreat .At this Valle Aurina hotel, you'll be within 3 miles (5 km) of Speikboden Ski Area and 6 miles (10 km) of Klausberg Ski Area. Castle Tures and Valli di Tures e Aurina are also within 6 miles (10 km).

What's nearby

  • Klausberg Ski Area - 6 min drive
  • Valli di Tures e Aurina - 6 min drive
  • Cascade Sand in Taufers - 8 min drive
  • Riva Waterfalls - 13 min drive
  • Speikboden Ski Area - 15 min drive

Getting around

  • San Lorenzo Station - 26 min drive
  • Kranebitten Airport (INN) - 118 min drive

Restaurants

  • Rosmarin - 6 min drive
  • Icebar Sand - 6 min drive
  • Hexnkessl - 7 min drive
  • Kraeuterrestaurant Arcana - 14 min drive
  • Konditorei Cafè Röck - 6 min drive

About this property

Alpenpalace Luxury Hideaway & Spa Retreat

Family-friendly 5-star hotel near Speikboden Ski Area
As a guest of Alpenpalace Luxury Hideaway & Spa Retreat, you'll find a full-service spa, 3 indoor swimming pools, a waterslide, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

There's an onsite business center. A children's pool, a spa tub, and a sauna are also featured at the luxury Alpenpalace Luxury Hideaway & Spa Retreat. An airport shuttle (available on request) is available for a fee. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Valle Aurina hotel.

  • 1 building
  • 29 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2007
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Alpenpalace Luxury Hideaway & Spa Retreat offers 29 accommodations with DVD players and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Valle Aurina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa Alpin has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room babysitting (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Covered valet parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina

Frequently asked questions

How close is Alpenpalace Luxury Hideaway & Spa Retreat to the airport?

Alpenpalace Luxury Hideaway & Spa Retreat is 78.2 mi (118-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

How much does it cost to stay at Alpenpalace Luxury Hideaway & Spa Retreat?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Alpenpalace Luxury Hideaway & Spa Retreat on May 15, 2024 start from $384.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alpenpalace Luxury Hideaway & Spa Retreat have an airport shuttle?

Alpenpalace Luxury Hideaway & Spa Retreat offers an airport shuttle on request for a charge.

Does Alpenpalace Luxury Hideaway & Spa Retreat offer free breakfast?

Yes, Alpenpalace Luxury Hideaway & Spa Retreat offers free breakfast.

Is there a casino at Alpenpalace Luxury Hideaway & Spa Retreat?

No, there is no casino at this hotel.

What time is check-in at Alpenpalace Luxury Hideaway & Spa Retreat?

Check-in start time: 2 PM; Check-in end time: 11 PM.

Is there free parking at Alpenpalace Luxury Hideaway & Spa Retreat?

This hotel offers free self parking. Valet parking is available for EUR 15 per day.

Does Alpenpalace Luxury Hideaway & Spa Retreat have a pool?

Alpenpalace Luxury Hideaway & Spa Retreat features 3 indoor pools and a children's pool.

Does Alpenpalace Luxury Hideaway & Spa Retreat have a restaurant?

Yes, there are 2 restaurants on site.

Does Alpenpalace Luxury Hideaway & Spa Retreat have a spa?

Pamper yourself with a day at Spa Alpin, where you can enjoy body treatments, mani/pedis, and Ayurvedic treatments.

How close is Alpenpalace Luxury Hideaway & Spa Retreat to downtown Valle Aurina?

Alpenpalace Luxury Hideaway & Spa Retreat is 1 mi away from Lutago.

Alpenpalace Luxury Hideaway & Spa Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 64 reviews" "
Rating 8 - Good. 13 out of 64 reviews" "
Rating 6 - Okay. 1 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property all around
Stayed 2 nights in Oct 2020

10/10 Excellent

Stefano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since 10 years very high quality
We are going now there for 10 years and every year we have had an amazing experience. The staff is very friendly and the included half board was terrific.
Stayed 4 nights in Dec 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spa
Amazing spa. Very nice heated outdoor pool and jakuzi with nice mountain views. High quality 5-7 course dinner with local specialties.

10/10 Excellent

DARRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week relax at AlpenPalace
The hotel is placed in a very good position in Valle Aurina, quite close to beautiful sky and promenade areas. Public transportation is very efficient. The hotel has very comfortable rooms and common spaces, with a beautiful garden, outdoor pool and indoor SPA facilities. The food is excellent, very taste and beautifully presented.
Stayed 6 nights in Sep 2017

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Alpen Palace
Everything was fantastic. The location, the Hotel, the staff, everything was really great. 5 star hotel with 5 star service. Beautiful rooms, amazing spa area with outdoor hot tub and pool, indoor pool with fabulous separate salt spa. Sauna, multiple steam baths. Food was truly spectacular, the chef Andreas and his team are very capable. Great choice of wines. Our waiter - Alex was knowledgable, helpful and offered just the right amount of involvement to our eveing dinner. After our daily Skiing, the afternoon tea of local cakes and preserves were amazing. A Great place, with great people, do not hesitate for 1 minute. Its a great hotel and lovely skiing area away from the bigger resorts. Thank you Colin for making our stay a really great one!

10/10 Excellent

Barbara, Anchorage, AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Ski & Spa Holiday
This was such a wonderful surprise! I cancelled the France portion of my vacation to return to Alpenpalace & play in the snow & spa!!! This is now an annual vacation for my girlfriends & me!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Food is excellent. The dinner food was outstanding from the originality of the combinations to the quality of ingredients and food presentation. Nice to have the shuttle van services to/from the ski resort nearby. Nice spa and pool facilities including the outdoor Jacuzzi available also in winter. Very relaxing holiday.

10/10 Excellent

Herwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhig - zum Ausspannen geeignet. Alles sehr sauber. Hervorragendes Speisenangebot (Frühstück in Buffetform und frisch zubereitete Eigerichte, Frisch gepresste Säfte, Obst ohne Ende, Kuchen-/Obst-Buffet am Nachmittag, abwechslungsreiche und kreative 7-gängige Abendmenüs im Rahmen der Halbpension, gewaltige Weinauswahl mit geschultem Personal), einzigartige Pool- und Saunalandschaft, sehr gute Massagen,....
Stayed 14 nights in Jul 2023

10/10 Excellent

Carsten nøddebo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastik ophold
Service, spa faciliteter, morgenmad og aften menu i absolut topklasse. Dyrt men god value for money.
Stayed 3 nights in Sep 2022