Skip to main content
Beginning of main content
 Vancouver •1 Room
 Vancouver • 1 Room
Book online or call 1-855-214-3079 Phone Number

Four Points by Sheraton Vancouver Airport

3-star property
8368 Alexandra Rd, Richmond, BC 1-855-201-7819
3.6 out of 5
Good!
See all 10 travelocity Reviews

"In house restaurant was nice " More

By a verified traveler on Thu 11 Apr 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Hotel near Lansdowne Centre in Richmond

City center stay

With a stay at this Richmond City Centre hotel, you'll be within half a mile (1 km) of Lansdowne Centre and 2 miles (3 km) of CF Richmond Centre Mall. McArthurGlen Designer Outlet is within 3 miles (5 km) and Granville Island Public Market is within 9 miles (15 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, a coffee shop, and a snack bar/deli are also offered.

Traditional Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$135* Per night/room Apr 25 - Apr 26

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Park Vancouver Airport ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Grand Park Vancouver Airport

Everyone (7) Family (1)
4 out of 5
The name of the property was not displayed.

Posted by on Jan 28, 2024

Was this review helpful to you?
Comment from Hotel Management

Jan 29, 2024 by Hotel Management

Thank you for your feedback! We're currently in the process of implementing new signage to enhance our guests' experience. We appreciate your patience and understanding, and we look forward to providing you with an even smoother stay on your next visit.

1 out of 5
Unfortunately it feels shabby and seedy, everywhere but the restaurant & bar which I understand is managed separately.

Posted by on Oct 30, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 30, 2023 by Hotel Management

Thank you for taking the time to share your recent experience at the Grand Park Vancouver Airport with us. As a valued guest, we see that there is room for improvement based on the feedback you provided. Please rest assured that your comments have been shared with the team in an effort to improve our overall customer service. Thank you again for your time and come visit us again soon!

5 out of 5

Posted by on Sep 13, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 4, 2023 by Hotel Management

Thank you for sharing your experience at the Grand Park Vancouver Airport.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. We are glad that you were able to take advantage of the many wonderful restaurants that the area has to offer. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

4 out of 5

Posted by on Aug 16, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2023 by Hotel Management

Thank you for sharing your experience at the Grand Park Vancouver Airport.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. We are glad that you were able to take advantage of the many wonderful restaurants that the area has to offer. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

5 out of 5

Posted by on Aug 8, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2023 by Hotel Management

Thank you for sharing your experience at the Grand Park Vancouver Airport.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. We are glad that you were able to take advantage of the many wonderful restaurants that the area has to offer. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

3 out of 5

Posted by on Jul 19, 2023

Was this review helpful to you?
3 out of 5
Pretty gross hotel with unprofessional staff

Posted by on Nov 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Nov 15, 2022 by Front Desk

Dear Rebecca, Thank you for taking the time to send us your feedback on your recent stay. We apologize that your experience did not meet your expectations. We are located in Richmond downtown instead of Vancouver downtown. Please allow me to extend our sincerest apologies for the inconvenience and disappointments you have encountered during your stay. Once again, thank you for providing us with your feedback. Regards, Hotel Management

1 out of 5
ONE star hotel for the price of 5 stars.

Posted by on May 20, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 10, 2022 by Front Desk

Dear Yassin, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Vancouver Airport with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. Please be rest assured that your feedback will be shared with the entire team for immediate improvement action. We highly appreciated your comments as it will assist us in becoming better at what we do. We hope for the opportunity to welcoming you back in the future. Regards, Hotel Management

5 out of 5

Posted by on May 8, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 16, 2023 by Front Desk

Dear valued guest: Thank you for your recent stay with us. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Warmest regards

5 out of 5
In house restaurant was nice

Posted by on Apr 11, 2024

Was this review helpful to you?

About the Four Points by Sheraton Vancouver Airport

Location 8368 Alexandra Rd, Richmond, BC V6X4A6

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 6 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4521 square feet (420 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Grand Park Vancouver Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This Richmond hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 4521 sq ft of conference space
  • 420 sq m of conference space
  • Built in 1998
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Lansdowne Station (0.9 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Park Vancouver Airport offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Bella Roma Italiano Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 19

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Grand Park Vancouver Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 22–35 per person
  • Self parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Hotel Vancouver Airport
  • Four Points Sheraton Vancouver Airport
  • Four Points Vancouver Airport
  • Sheraton Four Points Vancouver Airport
  • Four Points Sheraton Vancouver Airport Hotel
  • Four Points Richmond
  • Four Points By Sheraton Vancouver Airport Hotel Richmond
  • Richmond Four Points
  • 4 Points By Sheraton Vancouver Airport
  • Grand Park Vancouver Richmond
  • Grand Park Vancouver Airport Hotel
  • Grand Park Vancouver Airport Richmond
  • Four Points by Sheraton Vancouver Airport
  • Grand Park Vancouver Airport Hotel Richmond

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Vancouver-Hotels-Grand-Park-Vancouver-Airport.h116368-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Vancouver-Hotels-Grand-Park-Vancouver-Airport.h116368-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Vancouver-Hotels-Grand-Park-Vancouver-Airport.h116368-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.