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A stay at this East Vancouver hotel places you within half a mile (1 km) of Port of Vancouver and 2 miles (3 km) of Rogers Arena. BC Place Stadium and Vancouver Waterfront are also within 3 miles (5 km).
Nightclub, dining
A nightclub and a restaurant are featured at this smoke-free hotel. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. A library, luggage storage, and concierge services are also on offer.
Hotel at the Waldorf ratings based on 14 Verified Reviews
Review Summary
2.3
out of 5
2.5 out of 5.0
Room cleanliness2.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Hotel at the Waldorf
Everyone (6)Couples (4)Family (3)
3 out of 5
Ok property.
Posted by SHANNON, from PARMA on Sep 5, 2023
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Comment from Hotel Management
Sep 8, 2023
by Front desk
Dear Shannon,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your input, and we're glad to have had the opportunity to host you.It's good to know that you found our property to be okay. Your feedback is important to us as we continually strive to improve our guests' experience.If you have any specific comments or suggestions on how we can enhance your future stays or make our property even better, please feel free to let us know. Your insights are valuable to us and can help us provide a more satisfying experience for all our guests.Thank you for choosing us as your accommodation, and we hope to have the chance to welcome you back in the future.Best regards,Waldorf hotel
1 out of 5
The air conditioner was broke. The area was scary and drug use was going on and homeless people.
Room was dated and crappy looking. I will never recommend this place.lady at the desk recommended we take the bus to get to our cruise but never said what we had to face on the way. Thought I was going to be killed!
Posted by Eric on Aug 23, 2023
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Comment from Hotel Management
Aug 25, 2023
by Front desk
Dear Eric,Thank you for taking the time to share your feedback about your recent stay with us. We are truly sorry to hear about the negative experience you had during your time with us. Your comments are important to us, and we deeply regret that your stay fell so far below your expectations.We apologize for the inconvenience caused by the broken air conditioner. It's our priority to ensure that all our facilities are in proper working condition, and we're sorry for any discomfort this issue may have caused.We're also very sorry to hear about your concerns regarding the area around the hotel. We take the safety and security of our guests seriously and we regret that you did not feel safe during your time here. We will review this issue and take appropriate measures to address any concerns.Regarding your room experience, we're disappointed to learn that it did not meet your expectations. We strive to provide comfortable and well-maintained accommodations, and we apologize for any shortcomings you encountered.We're sorry for the lack of information you received regarding transportation options and the potential challenges you faced. Our goal is to ensure our guests have a smooth and enjoyable experience, and we regret that this was not the case for you.Your feedback is truly valuable, and we will use it to make improvements to enhance the experience for all our guests. We understand that you may not wish to recommend us based on your recent stay, but we hope you'll reconsider giving us another chance to provide you with a better experience in the future.Once again, we apologize for the inconveniences you faced and thank you for bringing these matters to our attention.Best regards,Waldorf Hotel
3 out of 5
no elevator all rooms on second floor, no vending machine,no restraunt
Posted by Michael on Aug 22, 2023
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Comment from Hotel Management
Aug 25, 2023
by Front desk
Dear Michael,Thank you for sharing your feedback about your recent stay at our hotel. We value your comments as they help us understand areas where we can improve and enhance the guest experience.We apologize for any inconvenience caused by the absence of an elevator. We understand that this can be an important consideration for our guests, especially when dealing with luggage or accessibility concerns. Your feedback is noted and will be taken into consideration as we evaluate options to improve our facilities.We're sorry to hear about the absence of vending machines and a restaurant on the premises. We understand that convenient amenities like these can contribute to a more comfortable stay. While we don't have these amenities currently, your feedback is appreciated and will be considered as we make decisions about future enhancements to our services.Thank you for taking the time to provide your insights. We value your patronage and hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,Waldorf hotel
1 out of 5
A lot of shady people right outside our window
Posted by Eric on Aug 2, 2023
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Comment from Hotel Management
Aug 4, 2023
by Front desk
Dear Eric,Thank you for sharing your feedback about your recent stay with us. We appreciate your honesty and take your concerns seriously.We apologize for any discomfort you experienced due to the presence of individuals outside your window. The safety and well-being of our guests are of utmost importance to us. We're continuously working to enhance security measures and ensure a more pleasant environment for all our guests.If your future plans bring you back to the area, we'd be grateful for another chance to provide you with a more positive and comfortable experience.Best regards,Waldorf Hotel
3 out of 5
In the evening some guys come to the parking lot smoke pot everyday
Posted by CHAU on Jun 11, 2022
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Comment from Hotel Management
Jun 12, 2022
by Front desk
Dear guest
Thank you for your review. Unfortunately, we cannot control this, however, thank you for letting us know.
1 out of 5
Totally dissatisfied with the overall experience. The room was very dirty and unkept and there was an odor throughout the establishment. The staff did not help much either. It was a busy weekend, and this was the last options to stay at.
Posted by a verified traveler on Oct 9, 2019
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Comment from Hotel Management
Oct 9, 2019
by Hotel Management
Dear Guest,
We are sorry we did not meet your expectations. We are a 1940's hotel and our price reflects our offerings. We believe we offer comfortable and clean accommodation. I will definately bring your concerns to the attention of our housekeeping staff. As for your comments regarding our staff overall - this is surprising as we usually get wonderful comments on our front desk. Our hotel is not for everyone and it is best to book ahead in Vancouver so you have choices. Again our apologies - we do not like to have guests with unhappy experiences.
1 out of 5
I don’t like nothing about the propriety is very filthy me and my son get bites all over to how body I have to taken to emergency room me l went to my private doctor skin and allergy
Posted by a verified traveler on Sep 20, 2019
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2 out of 5
Wonderful staff. Everything was fine except extremely noisy rooms on Hastings East from loud music and traffic. would not stay here again. Couldn't get much sleep. Get an inside room but you can't select that option from the website.
Posted by Cruiser213 on Aug 10, 2019
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Comment from Hotel Management
Aug 10, 2019
by Hotel Management
Thank you for taking the time to submit your review. We are located in Metro Vancouver , so yes the main street can be busy. Thank you so much for the kind comments about our staff - we work hard to be a part of the positive experience. Thanks again
5 out of 5
Much cooler than a regular hotel! Very oldschool. The street noise is a little load but you cant blame them for it, there are cars in the city.
Posted by a verified traveler on Jul 27, 2019
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Comment from Hotel Management
Jul 27, 2019
by Hotel Management
Thank you so much for the 5 out of 5! We are definately old school - 1940's to be exact. Thank for appreciating our cool retro style. We are in metro Vancouver located on a main street - but Vancouver is a community and never really shuts down so always car noise. Thanks again for staying with us and we hope to see you again
2 out of 5
Inexpensive hotel, but room was quite cramped and did not have a desk plus my room's location near where the difference laundry was very noisy during the day. Location provided easy bus access, but not really near anything. Had very good WiFi service.
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A nightclub, a library, and tour/ticket assistance are also featured at Hotel at the Waldorf. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. This Vancouver hotel is smoke free.
30 guestrooms or units
2 levels
3 bars or lounges
Meeting rooms
Nightclub
Karaoke
Breakfast available (surcharge)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Gift shop
ATM
No smoking on site
Dining venue
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Train station: Vancouver Rocky Mountaineer Station (2.3 km / 1.4 mi)
Parking: Free self parking
Room Amenities
Hotel at the Waldorf offers 30 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
LCD television
Cable channels
Coffee maker
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Howe Sound Brewing - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Tiki Bar - Onsite bar. Open select days.
Tabu - Onsite bar. Open select days.
Hideway - Onsite bar. Open daily.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single level property)
Upper floors accessible by stairs only
Well-lit path to entrance
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3 AM
Minimum check-in age is: 19
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
Pets: CAD 60 per pet (varies based on length of stay), plus a deposit of CAD 150 per stay
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest education on local ecosystems and culture
Comprehensive food waste policy
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Debit cards not accepted
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 150 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately CAD 15–30 for adults, and CAD 15–20 for children
Pet deposit: CAD 150 per stay
Pet fee: CAD 60 per pet (varies based on length of stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Waldorf Vancouver
Waldorf Vancouver
Hotel at the Waldorf Hotel
Hotel at the Waldorf Vancouver
Hotel at the Waldorf Hotel Vancouver
You should know
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Hotel at the Waldorf is 2.3 mi (12-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.
Airport shuttle services are not available at Hotel at the Waldorf.
This hotel is 3.6 mi (7-min drive) from English Bay Beach and 3.3 mi (17-min drive) from Sunset Beach. Don't forget your sunscreen!
Free breakfast isn't offered at Hotel at the Waldorf, but cooked-to-order breakfast is offered for a fee of between CAD 15 and 30 for adults, CAD 15 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.
No, there is no casino at this hotel, but Great Canadian Casino at the Holiday Inn (7-min drive) and Hard Rock Casino Vancouver (20-min drive) are nearby.
Check-in start time: 3 PM; Check-in end time: 3 AM.
This hotel offers free self parking.
Hotel at the Waldorf does not have a pool.
Hotel at the Waldorf is home to Howe Sound Brewing, which features Italian cuisine, happy hour, and brunch.
There are no spa services available at this hotel.
Hotel at the Waldorf is 2.1 mi away from Vancouver.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
