Heart of Vancouver
A stay at this Downtown Vancouver hotel places you steps from BC Place Stadium and a 5-minute walk from Queen Elizabeth Theatre. Rogers Arena and Granville Street are also within half a mile (1 km).
Dining options, 2 bars/lounges
This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi. There's a fitness center on site, and a 24-hour front desk and a convenience store are also provided.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 302 guestrooms offer free WiFi and room service. Coffee/tea makers, hair dryers, and phones are also available.
Feb 12, 2020 by Jesse Steele
Dear Guest, Thank you for your 5 star rating. We look forward to welcoming you back. Best regards, Jesse Steele General Manager
Jan 25, 2020 by Paul
Dear IVY, Thank you for choosing and staying with us. Yes, location is central close to everything. We look forward welcoming you back soon.
Nov 10, 2019 by Paul
Dear valued guest, Thank you for choosing and staying with us during your recent visit. We trust your stay was most enjoyable. We look forward welcoming you back again next time.
Nov 3, 2019 by Paul
Dear Nat, Thank you for sharing about our clean, quiet and spacious guest rooms with a view. Please note as it may be helpful to know for future visit, that elevator traffic could increase during peak times around check in time of 4p and check out 11am. Again, thank you for choosing our hotel and we look forward to an opportunity to welcome you back.
Sep 14, 2019 by paul
Thank you for staying with us. We trust your stay was most enjoyable. We look forward to welcoming you back next time.
Aug 3, 2019 by Paul
Thank you for choosing us. We agree, our central location is a good base for exploring the city and nearby attractions, hope you got to see them all. We are disappointed to read about the service you receive in the restaurant, rest assured your comments will be forwarded to the restaurant manager for follow up. We look forward welcoming you back.
Aug 2, 2019 by Paul
Thank you for staying with us during your recent visit to Vancouver and for taking your time to write. All room reservation require a valid credit card to guarantee your room. On the day of arrival, the hotel may temporarily place a hold on your card to check the validity of your credit card, usually one night`s room and taxes. Upon check in, guest`s are informed and are asked to present the physical credit card as proof along with a valid Government photo ID. The credit card is then pre-authorized for the remaining balance of a guest stay including a CAD$50/day incidental deposit. These two different transactions are reflected on two separate lines on your banking statement. The total amount due is processed at check out, any remaining funds held are then released. Depending on each bank, the hold may take up to five business days to complete. We regret any inconvenience this may have caused. We look forward welcoming you back.
Aug 3, 2019 by Paul
Thank you for taking the time to write and the perfect 5. So pleased to know you had a fabulous time and enjoyed everything about our hotel. Love reading your feedback and look forward welcoming you again for another fabulous time!
Aug 4, 2019 by Paul
Thank you for choosing us during your visit to Vancouver. Please to read you enjoyed the wonderful view from your room. We look forward welcoming you back soon.
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Sandman Hotel Vancouver City Centre offers its guests an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-friendly Sandman Hotel Vancouver City Centre. For a fee, parking is available. This 3-star Vancouver hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Sandman Hotel Vancouver City Centre offers 302 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Vancouver hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Moxies Grill and Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shark Club Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 72 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.