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4.6 out of 5

"Great location. Quiet area. Beautiful modern desgmed hotel. Amazing amenities with complimentry breakfast and a weighing scale in the room. Staff wasn ... " More

By a verified traveler on Thu 12 Sep 2019

Hotel Description

4.5-star luxury hotel near Grand Canal

In Venice

Within a 10-minute walk of this Cannaregio hotel, you'll find Grand Canal and Venetian Ghetto. Piazzale Roma and Port of Venice are also within 2 miles (3 km).

Terrace, bar/lounge

This hotel features a bar/lounge, free WiFi in public areas, and a terrace. Business travelers can take advantage of the laundry service. A garden, a snack bar/deli, and a computer station are also on offer.

Free WiFi

The 67 guestrooms feature thoughtful touches like slippers and children's slippers, as well as free WiFi and TVs. Other amenities include minibars, room service, and hair dryers.

Suite, Canal View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite (Red)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Carnival Palace Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Carnival Palace Hotel

Everyone (3) Couples (2)
5 out of 5
Great location. Quiet area. Beautiful modern desgmed hotel. Amazing amenities with complimentry breakfast and a weighing scale in the room. Staff wasnt so helpful with offering help with bags or guidance around city. They seemed reserved in character

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 13, 2019 by Carnival Palace Team

Dear Raizy, Thank you for the time you dedicated to post your feedback regarding your stay with us. We are glad to hear that you had everything you needed in the room and found our hotel amazing. We are happy to read that our location perfectly suited to your needs, and we also think that it is quite a privilege to enjoy Venice from a more peaceful, but well-connected location. I would like also to sincerely apologize if our team has not been up to our usual standards. We look forward to welcoming you back again on your return to Venice Carnival Palace Team

5 out of 5
We loved the location. It wasnt too hard to get to, once we figured it out the first time. The public boats stop very close by, and are fairly easy to use. The hallway in the hotel is very, very dim, but the room was nice, breakfast was in a good spot and very good. Bed was pretty comfortable.

Posted by on Sep 4, 2019

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4 out of 5
Clean, convenient and very accommodating. Will return.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Apr 1, 2019 by Front desk

Dear Guest, It was a pleasure for us and we are more than happy to know you enjoyed your stay here! Really thanks for your nice words !

5 out of 5

Posted by on Oct 22, 2018

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Comment from Hotel Management

Nov 7, 2018 by Emanuele Buttazzo

Dear Guest, Thank you for your comment it help us to imporve our services. See you sooner. Best Regards

4 out of 5
Brand new hotel with comfortable rooms. Water front location a bit far from main attraction buy worthy for the comfort, the staff is extremely helpful Marcos from reception makes sure you get around venice with good recommendation for transportation, events and places to eat, worth to try.

Posted by , from Venezuela on Mar 23, 2018

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Comment from Hotel Management

Mar 30, 2018 by Emanuele Buttazzo

Dear Pablo, Thank you for your kind review, happy to know that you had a pleasent stay with us. Marco is a new employee, nice, always available to satisfy our guests and excellent expert of Venice. Your helpuful comment help us to improve our services. Thanks for the company, it was a pleasure to have you as a guest and we look forward to seeing you again soon.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Carnival Palace Hotel. This 4.5-star Venice hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Marco Polo Airport (VCE) (12.7 km / 7.9 mi)
  • Train station: Porto Marghera Station (5.6 km / 3.5 mi)

Room Amenities

Carnival Palace Hotel offers 67 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, slippers, bidets, and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Bidet
  • Air conditioning
  • Ensuite bathroom
  • Children's slippers

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carnival Hotel
  • Carnival Palace
  • Carnival Palace Hotel
  • Carnival Palace Hotel Venice
  • Carnival Palace Venice
  • Hotel Carnival
  • Hotel Carnival Palace
  • Palace Carnival
  • Carnival Palace Hotel Hotel
  • Carnival Palace Hotel Venice
  • Carnival Palace Hotel Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.