"The 2 bedroom townhouse at Black Creek is perfect. The only small issue I had was no wifi for my kids to use ipad etc. Other than that no complaints a ... " More
At this hotel, you'll be steps from Zoom Ziplines and The Cabriolet Ski Lift. Also, Mountain Creek Ski Resort is within half a mile (1 km) and Vernon Triple Ski Lift is within 2 miles (3 km).
Water park, waterslide
The ski-in/ski-out access and water park are among the highlights at this hotel. There's a free ski shuttle, and ski lessons, ski rentals and ski passes are available on site. Enjoy the outdoor pool and perks like free self parking and a free area shuttle.
Mar 26, 2021 by Heather Shafer - Lodging Manager
Thank you for your review - Is there anything we could have done to change your 4 to a 5?
Nov 4, 2020 by Heather Shafer-Lodging Manager
Hello! Thank you for completing the survive. Would you be available to tell me how we could get your 3 to a 5? Would love to hear back so we can work on getting to that 5 star level!
Sep 6, 2020 by Chris, front desk
Thank you so much for your feedback
Aug 16, 2020 by Front Desk
We will address this issue immediately
Jul 18, 2020 by Heather Shafer- Director of Lodging
I am so sorry to hear your stay was not acceptable. Please if you would provide further details so we can rectify the issues you faced. Thanks!
Jan 1, 2020 by front desk
Thanks for you rating, we are so glad you enjoyed your stay!
Sep 17, 2019 by Heather Shafer -Lodging Manager
Thanks for the review! Come back soon!
Jul 26, 2019 by Heather Shafer
I'm so sorry to hear about your experience! When an issue is brought to our attention we call the staff member who can fix it and we ask for a follow up to make sure the issue was resolved. I feel awful that your AC was not fixed as soon as you let us know. I will reach out to my front desk and maintenance staff to see where things went wrong. I hope you will give us another shot.
May 14, 2019 by The Appalachian Hotel Front Desk
We are so glad you enjoyed your stay with us. We do apologize for the fireplace issue. Maintenance is working on the problem. Thank you for your feedback and we hope you will come back and stay with us soon!
Have fun with onsite winter activities, including downhill skiing and snowboarding and in warmer months, enjoy mountain biking and ziplining. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Mountain Creek helps provide the perfect winter holiday with skiing lessons, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a coffee shop/cafe on site. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 3-star Vernon hotel.
Free self parking
Mountain Creek offers 84 accommodations with fireplaces and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Vernon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with cable channels. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a water park (surcharge) and ski-in/ski-out access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.