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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Guest reviews

4.2 out of 5 Very Good
984 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationGoldstream Provincial Park5 min drive
Popular LocationBear Mountain Golf and Country Club8 min drive
Popular LocationHatley Castle11 min drive
AirportVictoria, BC (YYJ-Victoria Intl.)29 min drive

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    About this area

    Victoria

    In the suburbs and near theme parks, Four Points by Sheraton Victoria Gateway is in an area with good shopping. Travelers looking for local activities can try Victoria Harbour and Victoria Clipper Ferry Terminal, while those looking to experience a bit of culture can stop by Royal BC Museum. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with mountain biking, ecotours, and hiking/biking trails.
    View in a map
    Popular Location

    What's nearby

    • Goldstream Provincial Park - 5 min drive
    • Bear Mountain Golf and Country Club - 8 min drive
    • Camosun College - Interurban Campus - 11 min drive
    • Hatley Castle - 11 min drive
    • Saxe Point Park - 14 min drive

    Getting around

    • AirportVictoria Intl. Airport (YYJ) - 29 min drive

    Restaurants

    • Metropolitan Grill & Bar – Restaurant with a bar offering American cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.
    • Patio – Garden-view restaurant with a bar offering American cuisine. Serves lunch and dinner daily.

    About this property

    Four Points by Sheraton Victoria Gateway

    This smoke-free hotel features a restaurant, an indoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free casino shuttle. Additionally, a 24-hour health club, a spa tub, and a sauna are onsite. All 117 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences like sitting areas and coffee makers. Other amenities available to guests include pillowtop beds, room service, and premium bedding.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of Commitment to Clean (Marriott)

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Masks are required at the property
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Free nearby parking
    • Free area shuttle up to 5 km
    • Free casino shuttle
    • Limo/town car service

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: CAD 10-20 per person
    • 1 restaurant
    • 2 bars/lounges
    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour health club
    • Billiards/pool table
    • Indoor pool
    • Sauna
    • Spa tub
    • Steam room

    Family friendly

    • Dry cleaning service
    • Free area shuttle
    • Free cribs/infant beds
    • Indoor pool
    • Mini-fridge
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Korean

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms
    • Conference space (54896 square feet)

    Outdoors

    • Garden

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Braille signage
    • In-room accessibility
    • Visual alarms in hallways
    • Wheelchair-accessible business center
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant
    • Wheelchair-accessible van parking

    More

    • Fireplace in lobby
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Pillow-top mattress
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • 42-inch LED TV
    • Cable channels
    • Pay movies

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Mini-fridge

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Separate sitting area

    Policies

    Check-in

    Check-in time starts at 3 PM
    Express check-in
    Minimum check-in age - 19

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are available for CAD 15.0 per night
    Free cribs (infant beds)

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: CAD 100 per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between CAD 10 and CAD 20 per person (approximately)
    • Rollaway bed fee: CAD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    4.2
    Very Good
    984 reviews
    5 - Excellent
    434
    4 - Good
    390
    3 - Okay
    99
    2 - Poor
    46
    1 - Terrible
    15

    4.5/5

    Cleanliness

    4.4/5

    Staff & service

    4.1/5

    Amenities

    4.2/5

    Property conditions & facilities

    4/5 Good

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Business traveler
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    Second time staying at hotel. First time everything was good. This time I had to kill off 15 fruit flies that were in the bathroom when I arrived.It was OK after that. Didn't see any fruits left behind.
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    2/5 Poor

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service
    Stayed 1 night in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service
    Stayed 2 nights in Sep 2020

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