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4.3 out of 5

"One of the best hotels in Vienna, perfectly located for shopping and tourism. " More

By a verified traveler on Fri 28 Dec 2018

Hotel Description

5-star luxury hotel near Vienna State Opera, connected to a shopping center

Central Vienna getaway

A stay at this Innere Stadt hotel places you steps from Musikverein and a 5-minute walk from Vienna State Opera. Albertina and Spanish Riding School are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and a fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Free Internet, soaking tubs

The 205 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include deep soaking bathtubs, minibars, and LCD TVs with satellite channels.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$296* Per night/room Aug 7 - Aug 8

Exclusive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Hotel Wien ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Wien

Everyone (2) Business (1)
5 out of 5
One of the best hotels in Vienna, perfectly located for shopping and tourism.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Jan 7, 2019 by T.Koppitsch

Dear Guest, We appreciate your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. I am delighted to read that you found our hotel to be one of the best. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we are really looking forward to welcoming you back to our hotel in the nearest future. Sincerely, Thomas Koppitsch Guest Relation Manager Grand Hotel Wien

3 out of 5

Beautiful hotel but..

Pros: The location is amazing and staying in a building with so much history.
Cons: Fix the shower curtains, do not assign non smoking guests to smoking rooms
Location: Very centrally located.
Although i requested a non smoking room they put me in one that clearly had been and it really stank of stale smoke. The staff did not seem to care. Check in took a really long time. The location is great and the actual grander was nice. My room was a bit shabby. The shower curtain did not fit properly and leaked water on the floor despite much effort to secure it. it's worth the stay but only with a good rate.

Posted by , from Plainsboro NJ on Mar 17, 2017

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5 out of 5

Perfect location; perfect,attentive, speak English

Pros: Location and staff
Cons: Nothing
Location: In the center of everything we wanted to do or see; suggested a Heuringer (restaurant on its own vineyard in the city of Vienna -- a fascinating time.
One of the few hotels to have survived the war in tact and maintaining all of its old style charm and class. Very close to the Opera, Symphony, Spanish Riding Stable, St. Stephen's Church, and the Kartnerring shopping street. The concierge made excellent and complete suggestions for all questions asked. Each staff person called us by name after the moment of arrival. A very good experience!

Posted by , from New York City, NY on Sep 28, 2016

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Grand Hotel Wien offers its guests a full-service spa, a sauna, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Hotel Wien. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. This 5-star Vienna hotel is smoke free.

  • 205 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vienna International Airport (VIE) (19.5 km / 12.1 mi)
  • Train station: Wien Mitte Station (2.8 km / 1.7 mi)
  • Metro station: Karlsplatz U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hotel Wien offers 205 accommodations with minibars and safes. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:00 AM.

Grand Hotel Wien has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, N°605 Grand Spa. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 26 for adults and EUR 13 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Wien
  • Grand Hotel Wien Vienna
  • Grand Wien
  • Grand Wien Hotel
  • Grand Wien Vienna
  • Hotel Grand Wien
  • Hotel Wien
  • Wien Grand Hotel
  • Wien Hotel
  • Grand Hotel Vienna
  • Grand Hotel Wien Hotel
  • Grand Hotel Wien Vienna
  • Grand Hotel Wien Hotel Vienna

You should know

  • Grand Hotel Wien offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.