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5.0 out of 5

"Beautiful hotel and friendly helpful staff. Great location. Walk to shops and close walk to the hop on hop off buses. " More

By a verified traveler on Mon 14 Oct 2019

Hotel Description

4-star hotel near St. Stephen's Cathedral, connected to a shopping center

City center retreat

You'll be steps from St. Stephen's Cathedral and within a 10-minute walk of Albertina with a stay at this Innere Stadt hotel. Vienna State Opera and Hofburg Imperial Palace are also within half a mile (1 km).

Business services

This hotel features a coffee shop, laundry facilities, and self parking. WiFi in public areas is free. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle.

Free WiFi, flat-screen TVs

The 63 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and minibars. Room service, hair dryers, and laptop-compatible safes are also available.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$168* Per night/room Aug 5 - Aug 6

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Kaiserin Elisabeth ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Kaiserin Elisabeth

Everyone (2)
5 out of 5
Beautiful hotel and friendly helpful staff. Great location. Walk to shops and close walk to the hop on hop off buses.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 23, 2019 by Andrea Bernhauser / Marketing & Sales

Dear hotel guest! A great feedback, thank you very much ! My colleagues will be also very happy about it. We hope to welcome you soon again, and beg to remain with kindest regards from Vienna ! HOTEL KAISERIN ELISABETH Andrea Bernhauser Marketing & Sales

5 out of 5

Vienna of Endless Surprises

Pros: The name and history of the hotel encouraged us to learn more about Sisi. Now I want to see all of the related movies.
Cons: After the extensive and fresh buffet at the Kings Court in Prague, the breakfast buffet here felt quite mediocre.
Location: The perfect location. With so many shops and activities so close, I don't know why it was so quiet. We slept through the night easily!
The royal dynasties left quite a collection of palaces, treasures, art, sculpture, and history Visit as many as possible and pay attention to the music, the chocolate, the paintings, the people. The architecture and contents of Kunsthistorisches Museum could have taken up weeks of our time. We ordered tickets beforehand to the Albertina Museum and did skip a long line. We arranged to see an opera at the Vienna Opera House while we were there - go for the best seats that you can afford. The Palais Schonborn offers reasonably priced concerts, and of course you should hop a clean and fast subway train to the Schonbrunn Palace. No wonder there was a revolution!

Posted by , from Philadelphia on Nov 6, 2017

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5 out of 5

Delightful, friendly, and convenient

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
Very nice hotel right in the center of Vienna. The rooms and public spaces are very respectable without being grand. Morning trash collection in the street can be noisy, but I really recommend the Kaiserin Elisabeth and will stay there again on future visits.

Posted by , from Minneapolis, MN, USA on Jun 22, 2012

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5 out of 5

I absolutely love this hotel.

Pros: Free breakfast, Close restaurants, Quiet, location charm
I fell in love with the 1st District, and this hotel was so charming. The breakfast is really nice, and the staff is very professional and cordial. I awoke every morning to the sound of the nearby church bells; I also hope they never change the "old fashion" amenities that they provide. One of my favorite services in a hotel is to leave my "real" key with the front desk when I go out, and retrieve it when I return. You develop a rapport with the front desk that would not occur if this practice didn't exist.

Posted by , from Pacific Grove, Ca. on Feb 4, 2011

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About the Hotel Kaiserin Elisabeth

Location Weihburggasse 3, Vienna, Vienna 1010

Property Features

There's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Kaiserin Elisabeth. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Vienna International Airport (VIE) (19.9 km / 12.4 mi)
  • Train station: Wien Mitte Station (2.2 km / 1.4 mi)
  • Metro station: Stephansplatz U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 22 per night.
  • Cribs (infant beds) are available for EUR 11 per night.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Airport shuttle fee: EUR 47 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 11 per night
  • Rollaway bed fee: EUR 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Top Ccl
  • Top Ccl Kaiserin Elisabeth
  • Top Ccl Kaiserin Elisabeth Hotel
  • Top Ccl Kaiserin Elisabeth Hotel Vienna
  • Top Ccl Kaiserin Elisabeth Vienna
  • Hotel Kaiserin Elisabeth Vienna
  • Hotel Kaiserin Elisabeth
  • Kaiserin Elisabeth Vienna
  • Kaiserin Elisabeth
  • Hotel Kaiserin Elisabeth Hotel
  • Hotel Kaiserin Elisabeth Vienna
  • Hotel Kaiserin Elisabeth Hotel Vienna

You should know

  • Hotel Kaiserin Elisabeth offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.