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4.0 out of 5

"Everything was great! The location, staff and the breakfast. You can hear the street noise, but it is because it is a very central location. " More

By a verified traveler on Thu 29 Jun 2023

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Hotel Description

3-star guest house near Vienna State Opera, connected to a shopping center

City center stay

At this Innere Stadt pension, you'll be well placed to visit Stephansplatz and Hofburg Imperial Palace, both within a 5-minute walk. Vienna State Opera and St. Stephen's Cathedral are also within half a mile (1 km).

Free breakfast

This pension doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Private Bathroom

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Studio, 2 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Double Room, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Shared Bathroom (Budget)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Pension Neuer Markt ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pension Neuer Markt

Everyone (3) Family (2)
5 out of 5

Posted by on Jun 29, 2023

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4 out of 5
Everything was great! The location, staff and the breakfast. You can hear the street noise, but it is because it is a very central location.

Posted by on Jun 29, 2023

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5 out of 5
It was extremely clean, and the location was fabulous, right in the heart of Vienna.

Posted by , from Tennessee on Jul 6, 2019

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2 out of 5

Less than I expected.

Pros: Location
Cons: Transparency. Customer service. Towels.
Location good, rate was pretty good hower the shower was so small I couldn't bend over even enough to clean my legs. Also the towels and carpets were old and very used. I didn't feel comfortable staying and the manager wouldn't negotiate an early checkout even for a higher rate.

Posted by , from san diego, CA on Jun 4, 2016

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4 out of 5

Great central Vienna location!

Great central location. short walk from metro lines, and short walk to Stephensplatz. Easy to get to all the central city sites (Stadt Opera house, museums, etc). Staff very friendly and informative on use of public transportation. Breakfast was great (yogurts, fresh fruits, meats and cheeses, lots of pastries, juices, coffee, tea) - perfect way to start the day. The room: Room #16; had corner unit that had a balcony overlooking the square (only one of two units that have a balcony, and the other overlooks a small narrow street). No air conditioning in any rooms in the hotel but this was not an issue in the Fall. Room walls are a bit thin as we could hear muffled sounds of the TV in the next room. Overall, don't know if I would stay in the summer without air conditioning, but for when we were there (October) it was fine. Would stay again.

Posted by , from Los Angeles, CA on Oct 31, 2015

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About the Pension Neuer Markt

Location Seilergasse 9, Vienna, Vienna 1010

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Pension Neuer Markt. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 3-star Vienna pension is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 2 levels
  • Built in 1965
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Vienna Mitte Station (3 km / 1.8 mi)
  • Metro station: Stephansplatz U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up

Room Amenities

Pension Neuer Markt offers 32 accommodations with safes and hair dryers. Each accommodation is individually decorated. Televisions come with cable channels. This Vienna pension provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Climate control (heating)
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pension Neuer Markt offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 7.0 per night.

Pet Policy

  • Pets: EUR 1 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 13 per person (one way)
  • Nearby parking fee: EUR 24 per day
  • Pet fee: EUR 1 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Neuer Markt
  • Neuer Markt Pension
  • Neuer Markt Vienna
  • Pension Neuer Markt
  • Pension Neuer Markt Vienna
  • Hotel Neuer Markt
  • Neuer Markt Hotel
  • Pension Neuer Markt Hotel Vienna
  • Pension Neuer Markt Vienna
  • Pension Neuer Markt Pension
  • Pension Neuer Markt Pension Vienna

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.