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4.0 out of 5

"I was offered an upgrade but at a exuberant price, even though I was a Marriott member. There was a huge stain of unknown origin on the chair cushion ... " More

By a verified traveler on Thu 21 Nov 2019

Hotel Description

5-star luxury hotel near Vienna State Opera

Central Vienna getaway

Within a 10-minute walk of this Innere Stadt hotel, you'll find Vienna State Opera and Albertina. Also, Stephansplatz is within half a mile (1 km) and St. Stephen's Cathedral is within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, iPod docks

The 202 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include 24-hour room service, minibars, and flat-screen TVs with digital channels.

Deluxe Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$342* Per night/room Aug 10 - Aug 11

Premium Suite, 2 Bedrooms, Non Smoking (Club Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking, Balcony (The Ritz-Carlton Albertina)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Non Smoking (Premium Executive, Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton, Vienna ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Vienna

Everyone (1) Couples (1)
3 out of 5
I was offered an upgrade but at a exuberant price, even though I was a Marriott member. There was a huge stain of unknown origin on the chair cushion in the room.

Posted by on Nov 21, 2019

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5 out of 5

Posted by on Jun 14, 2019

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About the The Ritz-Carlton, Vienna

Location Schubertring 5-7, Vienna, Vienna 1010

Property Features

The Ritz-Carlton, Vienna offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Vienna. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Vienna International Airport (VIE) (19.3 km / 12 mi)
  • Train station: Wien Mitte Station (1.6 km / 1 mi)
  • Metro station: City Park U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

The Ritz-Carlton, Vienna offers 202 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Children's slippers
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11 AM.

Dstrikt Steakhouse - This steakhouse specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Pastamara - This lobby lounge specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

D-bar - Onsite cocktail bar. Open daily.

Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Spa Services

The Ritz-Carlton Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel Vienna
  • Ritz-Carlton Vienna
  • Vienna Ritz-Carlton
  • Ritz-Carlton Vienna Hotel
  • The Ritz Carlton Vienna
  • The Ritz-Carlton, Vienna Hotel
  • The Ritz-Carlton, Vienna Vienna
  • The Ritz-Carlton, Vienna Hotel Vienna

You should know

  • The Ritz-Carlton, Vienna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.