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Hotel Silken Ciudad de Vitoria

4.0 star property
4-star hotel in Lovaina

Choose dates to view prices

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Down comforters, minibar, in-room safe, desk
Bar (on property)
Reception
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Popular LocationVirgen Blanca Square8 min walk
  • Popular LocationUniversity of the Basque Country11 min walk
  • Popular LocationMendizorroza Stadium14 min walk
  • AirportVitoria (VIT)19 min drive

Room options

View all photos for Club Double Room (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room (Silken Club)

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room (Parking Included)

  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony

Down comforters, minibar, in-room safe, desk

Suite, Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

  • 215 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (extra bed for a child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

Down comforters, minibar, in-room safe, desk

Suite, Balcony (1 adult)

  • 431 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

Down comforters, minibar, in-room safe, desk

Junior Suite (1 adulto)

  • 323 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

Down comforters, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

  • 215 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Similar properties

Exterior
NH Canciller Ayala Vitoria
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (551)
The price is $71
per night
$79 total
includes taxes & fees
May 26 - May 27
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About the neighborhood

Vitoria-Gasteiz

Central Vitoria-Gasteiz getaway .Within a 10-minute walk of this Lovaina hotel, you'll find Florida Park and Cathedral of Mary Immaculate. Basque Parliament Building and Armory Museum of Alava are also within half a mile (1 km).

What's nearby

  • Armory Museum of Alava - 6 min walk
  • Virgen Blanca Square - 8 min walk
  • University of the Basque Country - 11 min walk
  • Mendizorroza Stadium - 14 min walk
  • Cathedral of Santa Maria de Vitoria - 15 min walk

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • Panaderia Bertiz - 6 min walk
  • O'Connors - 6 min walk
  • La Pepita - 4 min walk
  • La Tagliatella - 6 min walk
  • Cafeteria Lovaina - 5 min walk

About this property

Hotel Silken Ciudad de Vitoria

4-star hotel in Lovaina
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Silken Ciudad de Vitoria. For a fee, parking is available.

This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Entertainment

  • 26-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

How close is Hotel Silken Ciudad de Vitoria to the airport?

Hotel Silken Ciudad de Vitoria is 8.7 mi (20-min drive) away from the Vitoria (VIT) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on May 26, 2024 start from $70.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Silken Ciudad de Vitoria have an airport shuttle?

Airport shuttle services are not available at Hotel Silken Ciudad de Vitoria.

Does Hotel Silken Ciudad de Vitoria offer free breakfast?

Free breakfast isn’t provided at Hotel Silken Ciudad de Vitoria, but buffet breakfast is offered for a fee of EUR 16 per person.

Is there a casino at Hotel Silken Ciudad de Vitoria?

No, there is no casino at this hotel.

What time is check-in at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Silken Ciudad de Vitoria?

Free parking is not available at this hotel. Self parking is available for EUR 17 per day.

Does Hotel Silken Ciudad de Vitoria have a pool?

Hotel Silken Ciudad de Vitoria does not have a pool.

Does Hotel Silken Ciudad de Vitoria have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Silken Ciudad de Vitoria have a spa?

There are no spa services available at this hotel.

How close is Hotel Silken Ciudad de Vitoria to downtown Vitoria-Gasteiz?

Hotel Silken Ciudad de Vitoria is 0.5 mi away from Vitoria-Gasteiz.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 234 out of 448 reviews" "
Rating 8 - Good. 172 out of 448 reviews" "
Rating 6 - Okay. 31 out of 448 reviews" "
Rating 4 - Poor. 6 out of 448 reviews" "
Rating 2 - Terrible. 5 out of 448 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Room comfort
Repeat stay - sadly also likely our last…
Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Stayed 1 night in Jan 2024

8/10 Good

Timo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Jose

Stayed 3 nights in Dec 2023

2/10 Terrible

Peter

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Itoria
AC was nor working 1st night. Told front desk next morning “We’ll fix it” Next night AC still not working. Asked front desk next morning they said “Could not get into room because do not disturb sign on door” I say not true, I said “How did you make the bed if sign was there?” Lyer!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
Stayed 2 nights in Sep 2023

6/10 Okay

ELENA O

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence in service, cleanliness and appearance
Stayed 1 night in Aug 2023

8/10 Good

Kin Chung

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are extremely friendly and helpful. But I wish there were glasses instead of paper cups.
Stayed 2 nights in Aug 2023

10/10 Excellent

Diana

Stayed 2 nights in Jul 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023