- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service, room comfort
I stayed at this hotel for one night, off of a recommendation from a colleague, for a business trip. When I checked in, I was placed on the third floor. Knowing I had a very early morning the next day, I expressed my concern for being put in such a low floor since the hotel faces a busy road. The receptionist dismissed my concern, saying that there is a noise ordinance at 10PM. I went into the room and saw a white noise machine and earplugs. I should've taken that hint and pushed to switch rooms.That night, I barely slept a few hours since it was extremely loud with buses driving by. Then at 6am, garbage trucks were making large banging and clanking noises. When I checked out, I let the receptionist know and she said she'd tell the manager and they'd reach out. It's been two weeks and I haven't heard a word from them. The location is decent, but the room was tiny and there were bare minimal amenities - as to be expected from a POD hotel. However, I would not stay here again or recommend it due to the poor customer service.