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"I like that Christine was so Kind and helpful on the phone and in person. That is a huge plus. The property itself seems to need a bit of TLC . Thank ... " More

By a verified traveler on Wed 19 Aug 2020

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Hotel Description

Hotel near Walter E. Washington Convention Center in Washington

Heart of Washington

Your stay at this Brentwood hotel places you within 3 miles (5 km) of Walter E. Washington Convention Center and Union Station Shopping Center. Capital One Arena and National Mall are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the business center. There's a gym on site, and laundry facilities and free newspapers are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 147 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$72* Per night/room Oct 31 - Nov 1

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Quality Inn & Suites New York Avenue ratings based on 9 Verified Reviews

Review Summary
1.6 out of 5 1.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Quality Inn & Suites New York Avenue

Couples (2) Family (4)
1 out of 5
WAS UBABLE TO STAY. VAGRANTS SETTING AROUND LOBBY THINK IT WAS A SHELTER. SCAREY AND UNSAFE.

Posted by on Oct 22, 2021

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Comment from Hotel Management

Oct 23, 2021 by Quality Inn and Suites New York Ave Washington DC

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Currently the hotel is under renovation and hopefully will be in full operation by Spring of 2022. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Quality Inn and Suites

1 out of 5
absolutely disgusting.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 2, 2021 by mgmt

so sorry

1 out of 5
The room I was given looked absolutely nothing like the room I booked. Was supposed to be 2 king beds and a sofa, instead it was 2 queens and a chair. Found cockroaches. 6 guests but only 2 pillows and 2 towels. No toilet paper. Entire hotel is substandard.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by Management

Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay. We take your comments seriously and are addressing them with our housekeeping and maintenance department heads. We will take the necessary action to correct these issues so that it doesn't happen again. We are also undergoing a complete renovation of the entire hotel. We hope you can give us another chance to deliver superb service to you.

1 out of 5
It was not clean! There were bed bugs, roaches and spots in the wall. I had to go down as ask for more pillows there was ONE for a king bed. No ice bucket no phone no remote for tv. Shampoo was half used

Posted by on Dec 1, 2020

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Comment from Hotel Management

Dec 5, 2020 by Management

Thank you for your feedback. We sincerely apologize for the issues you had during your stay. We are currently undergoing a major renovation to all of our guestrooms, bathrooms, and public areas. We hope you can visit us in the near future to better serve you.

4 out of 5
I like that Christine was so Kind and helpful on the phone and in person. That is a huge plus. The property itself seems to need a bit of TLC . Thank You, Donna G.

Posted by , from Philadelphia Pa on Aug 19, 2020

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Comment from Hotel Management

Aug 21, 2020 by Management

Thank you, Donna, for your feedback. I am happy to hear that Kristine took great care of you. We are currently renovating all areas of our hotel. We hope that you can come back soon, to enjoy our newly renovated hotel!

2 out of 5

Nowhere near Union Station

This place is not close to Union Station. We found it difficult to get a cab, too.

Posted by on Mar 9, 2010

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1 out of 5

No Way, Jose.

This hotel is not near Union Station. Well, it's closer to Union Station than New York's Penn Station but not by much. It is in a very bad part of town. The rooms are adequate but the common areas are tired and need refurbishment. Road noise from buses and traffic along NY Ave is significant. Do yourself a favor and skip this one. Stay home if this all you can afford.

Posted by on Nov 12, 2009

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1 out of 5

One mile from the Capitol makes a big differance. Roaches!

This was a nightmare from the start. This part of D.C. is ugly. Hotel looked nice but everything around it is rough, prostitutes across the street, now I understand why they have a high ornamental fence around the property with gates. Next the room, The phone only worked on speaker, the safe didn't work, coffee maker didn't work, the iron was useless, room was small, and worst of all had to be one dead roach on the way to the continental breakfast, and the ice breaker was the live roach crawling on the wall in the eating area just behind the toaster area. We were staying for 3 nights, cancelled the other 2 nights and went back towards the capitol and stayed at the embassy suites, That was the best move we could of made. This was a bad experience.

Posted by on Sep 14, 2009

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2 out of 5

Disappointed

This hotel is being rennovated. The staff is not organized and rude. On Friday night the staff knocked on our door to check to see if the room was occupied. The rooms didn't have Do Not Distrub tags so the housekeeping staff knocked on the door at 9:00 a.m. Saturday morning to clean the room and we were still sleeping! Information regarding the hotel shows there was a pool; however, we were told they didn't have a pool. We planned to stay another night; however, due to the problems we had we checked out a day early. Not a good experience at all!

Posted by on Jul 6, 2008

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About the Quality Inn & Suites New York Avenue

Location 1600 New York Avenue NE, Washington, DC 20002

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites New York Avenue. Parking is available for a fee. Smoking is allowed in designated areas at this Washington hotel.

  • 1 building
  • 147 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Washington Union Station (4.6 km / 2.9 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Quality Inn & Suites New York Avenue offers 147 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Washington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn New York Avenue
  • Comfort Inn New York Avenue Washington
  • Comfort New York Avenue
  • Comfort New York Avenue Washington
  • Quality Inn New York Avenue Washington
  • Quality Inn New York Avenue
  • Quality New York Avenue Washington
  • Quality New York Avenue
  • Comfort Inn & Suites Near Union Station Hotel Washington Dc
  • President Inn Washington Dc
  • Quality & Suites York Avenue
  • Quality Inn & Suites New York Avenue Hotel
  • Quality Inn & Suites New York Avenue Washington
  • Quality Inn & Suites New York Avenue Hotel Washington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.