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4.3 out of 5

"The gentleman at the front desk who checked us in was not very pleasant - a little rude even. The lobby was not on the ground floor, so you entered th ... " More

By a verified traveler on Mon 18 Jul 2022

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Hotel Description

Enjoy free continental breakfast at this 3-star Alexandria hotel

Near the airport

Within 3 miles (5 km) of this Alexandria hotel, you'll find George Washington Masonic National Memorial and Torpedo Factory Art Center. MGM National Harbor Casino and Birchmere are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$114* Per night/room Dec 18 - Dec 19

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Springhill Suites by Marriott Alexandria Old Town/Southwest ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites by Marriott Alexandria Old Town/Southwest

Everyone (10) Couples (1) Family (2)
5 out of 5

Posted by , from STAUNTON on Aug 13, 2022

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3 out of 5
The gentleman at the front desk who checked us in was not very pleasant - a little rude even. The lobby was not on the ground floor, so you entered the ground level and had to ride the elevator or use the stairs to get to the first floor to check in. And the elevator on the ground floor only went to the first floor, so once on the first floor you had to take another elevator to get to the second and third floor rooms. The layout of the hotel did not make sense. The room itself was not great given the price we paid for one night there. The shower did not work and the door was extremely difficult to open from the inside - we almost had to call the front desk to send maintenance to get us out. The toilet room and the shower room had sliding doors that were very loud if you had to get up in the middle of the night to utilize them. The location of the hotel was convenient to the Alexandria area and despite the confined parking we never had trouble finding a spot. Overall, not the best experience from Springhill.

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 19, 2022 by SpringHill Suite Team

Thank you! for the feedback we are sorry to hear that you did not have a great experience we will work on addressing these issues.

2 out of 5
Breakfast was AWFUL! Eggs like rubber, breakfast meat terrible Wound up having to go out to get a decent breakfast.

Posted by , from Sewell on May 16, 2022

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Comment from Hotel Management

May 17, 2022 by SpringHill Suites Team

Thank you for your feedback we sorry to hear we you had a bad experience.

4 out of 5

Posted by on Apr 23, 2022

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5 out of 5
Clean nice and modern

Posted by on Oct 4, 2021

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Comment from Hotel Management

Nov 12, 2021 by SpringHill Suites Team.

Thank you! for the feedback.

5 out of 5
Liked cleaniness. Needed to have coffee in lobby earlier for us early risers. Not ready till 6:30 am

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 14, 2021 by Sarah

Thank you for your feedback!

4 out of 5
The shuttle was very useful and very quick. They will take you to many places in Alexandria. Breakfast was good and parking is free. We loved the room with a separate area with a fold out couch. Great hotel and great staff!

Posted by on Jun 17, 2019

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5 out of 5

Posted by on Apr 22, 2019

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4 out of 5
Nice hotel with awesome breakfast options for turkey meat. Since it was my first visit I would have liked something in the room that told you about close restaurants & things to do nearby. Lastly ensure rooms are free of hair. There were long strands of hair in the bathroom & on the sofa. That should have been picked up.

Posted by , from Virginia Beach, Virginia on Nov 2, 2018

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4 out of 5
My favorite part was Joe the morning person at the counter. He was so professional and nice. He made our mornings! The only part we had trouble with was our beds. They will soon need to be replaced because the mattresses are breaking down in the middle. Loved the shampoo, conditioner and the shower gel!!!!! Great choice!

Posted by , from Henderson KY on Aug 19, 2018

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About the Springhill Suites by Marriott Alexandria Old Town/Southwest

Location 2950 Eisenhower Ave, Alexandria, VA 22314

Property Features

There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 638 square feet (59 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Springhill Suites by Marriott Alexandria Old Town/Southwest. Free self parking is available. This 3-star Alexandria hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 5 levels
  • 638 sq ft of conference space
  • 59 sq m of conference space
  • Built in 2011
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Alexandria Station (2.4 km / 1.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Springhill Suites by Marriott Alexandria Old Town/Southwest offers 155 accommodations with iPod docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 37-inch plasma televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Hotel Names

  • Springhill Suites Marriott Old Town/Southwest Hotel
  • Springhill Suites Marriott Alexandria Old Town/Southwest Hotel
  • Springhill Suites Marriott Alexandria Old Town/Southwest
  • Springhill Suites Marriott Old Town/Southwest Hotel
  • Springhill Suites Marriott Alexandria Old Town/Southwest
  • Springhill Suites Marriott Old Town/Southwest
  • Springhill Suites Marriott Alexandria Old Town/Southwest Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.