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The ONE

4.0 star property
Family-friendly beachfront resort with 4 outdoor pools

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Photo gallery for The ONE

4 outdoor pools, free cabanas, pool umbrellas
Aerial view
Double Room, Garden View | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Buffet
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Check out the area

Map
Kanani Road, Watamu, Kilifi County
  • Popular LocationRuins of Gedi16 min drive
  • Popular LocationMida Creek18 min drive
  • Popular LocationWatamu Beach29 min drive
  • AirportMalindi (MYD)34 min drive

Room options

View all photos for Double Room, Beach View

Double Room, Beach View | Beach/ocean view

Double Room, Beach View

  • 301 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Garden View

Double Room, Garden View | Garden view

Double Room, Garden View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Sea View

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Double Room, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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Property map
Turtle Bay Beach Club
Pool
Hot Tub
All inclusive
Kids pool
4.3 out of 5, Excellent, (59)
The price is $181
per night
$214 total
includes taxes & fees
May 29 - May 30
Turtle Bay Beach Club

About the neighborhood

Watamu

On the beach.Within 6 miles (10 km) of this resort, you'll find Mida Creek and Prawn Lake. Also within 9 miles (15 km) are Ruins of Gedi and Watamu Beach.
View more Resorts in WatamuOpens in a new window

What's nearby

  • Ruins of Gedi - 16 min drive
  • Watamu Marine National Park - 18 min drive
  • Mida Creek - 18 min drive
  • Watamu Beach - 29 min drive
  • Malindi Beach - 40 min drive

Getting around

  • Malindi (MYD) - 35 min drive

Restaurants

  • Swahili Dishes - 10 min drive
  • Willy Beach Restaurant - 9 min drive
  • Club Kalahari - 10 min drive
  • crab shack - 15 min drive
  • Non solo gelato by Anna - 10 min drive

About this property

The ONE

Family-friendly beachfront resort with 4 outdoor pools
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Bring your whole family to The ONE for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This beach resort also offers outdoor tennis courts and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Watamu resort.

  • 150 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 350 sq ft of conference space
  • 33 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar on the beach
The ONE offers 150 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, French, German, Italian, Swahili

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli
  • Tea service

Things to do

  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Free children's club
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Free bottled water
  • In-room dining only
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The ONE

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50
  • Christmas Eve (24 December) Gala Dinner per child: USD 20 (from 5 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 50
  • Christmas Day (25 December) Gala Dinner per child: USD 17 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 45 (from 5 to 16 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 21
  • New Year's Day (1 January) Gala Dinner per child: USD 10 (from 5 to 15 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 25
  • Valentine's Day (14 February) Gala Dinner per child: USD 7 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

ONE Watamu Bay Resort
The ONE Watamu
The ONE Watamu Bay
The ONE Resort Watamu
The ONE Resort
The ONE Resort
The ONE Watamu
The ONE Resort Watamu

Frequently asked questions

How close is The ONE to the airport?

The ONE is 10.8 mi (35-min drive) away from the Malindi (MYD) airport, the closest popular airport to the property.

Does The ONE have an airport shuttle?

The ONE offers a free airport shuttle, available 24 hours a day.

How close is The ONE to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The ONE offer free breakfast?

The ONE does not offer free breakfast.

Is there a casino at The ONE?

No, there is no casino at this resort.

What time is check-in at The ONE?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at The ONE?

This resort offers free self parking.

Does The ONE have a pool?

The ONE features 4 outdoor pools and a children's pool. Pool access starts at 6:00 AM.

Does The ONE have a restaurant?

There are 2 onsite restaurants, offering options like Irish cuisine, a poolside location, and ocean views.

Does The ONE have a spa?

This resort doesn't have a spa, but it does offer hydrotherapy, Swedish massages, and aromatherapy.

How close is The ONE to downtown Watamu?

The ONE is 3.4 mi away from Watamu.

The ONE Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Henri

Jacaranda bay - remote location but worth it
I visited The One during off season and covid mitigation rules, and due to this circunstances, I was surprisingly the only customer in the whole large resort. I got very warm welcome and free upgrade to a seafront apartment. Nothing major to complain other than the TV in the apartment did not work, neither did the wifi for some occasions. The resort location is remote from watamu bay and basic services but the hotel have good restaurant and other facilities. I managed to get a cheap uber from Malindi Airport to the Obe but to return I needed to order an expensive (3000ksh) taxi due to the remote location and lack of cars. It is possible to do kite surfing in a nearby resort. Jacaranda bay is amazing due to its gorgeous white banks that emerge in low tides.
Stayed 4 nights in Jan 2022

6/10 Okay

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The site is excellent. But: - Staff very pleasant - advertised as few slot available but number of customers never exceeded a dozen or five percent of total. - Cost is very expensive compared to what is offered - Acces is difficult and google direction was for another hotel - for a full board choice of food was very limited and beverage was not included - No snack available.
Stayed 3 nights in Oct 2021

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Natural beauty. Spacious and many beautiful indigenous trees. Excellent ocean access.
Stayed 14 nights in Sep 2021

8/10 Good

Fridah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutley enjoyed my stay here. The service was top Notch and the facilities were clean and comfortable. Looking forward to a future stay again at the one.
Stayed 3 nights in Dec 2019

4/10 Poor

Mwikali, Nairobi

Liked: Cleanliness, amenities, property conditions & facilities
Property was good, food was horrible! We had to eat outside the hotel
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Fantastic place and very attentive staff. Will definitely visit again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

4/10 Poor

Patricia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Van der weide
Food was very good ,no WiFi ,bad draft beer,door was bad to open,payed ksh 2500 for A new kea,manager runs S when you have complains,dont go there during the week
Stayed 5 nights in Aug 2019

6/10 Okay

Akingbolahan

Liked: Cleanliness, room comfort
Disliked: Staff & service
If you are planning a relaxation get-away, this is the place for you. Although getting to the location was a bit tedious because of the 5km or so stretch of bad road before the resort, the resort environment itself was quite nice. The rooms were quite spacious and comfortable. The food could have been a lot better. I also think the hotel could have organized a lot more activities or made shuttles available for guests who want to venture into town. The WiFi was initially strong, but it developed problems towards the end of my stay. That said, the view from the rooms or the resort grounds are to-die-for. Amazing!
Stayed 7 nights in Dec 2018