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4.2 out of 5

"Charming place to stay avoiding resort type atmosphere. Very clean, just not modern. " More

By a verified traveler on Tue 21 Sep 2021

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Hotel Description

3-star lodge near Waterton Lakes National Park

In Waterton Park

Within a 10-minute walk of the lodge, you'll find Waterton Marina and Cameron Falls. Bertha Lake Trailhead and Cameron Lake are also within 2 miles (3 km).

Terrace

This lodge features free self parking and a terrace. Express check-out is also provided.

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$73* Per night/room Mar 31 - Apr 1

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, Multiple Beds, Kitchen

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crandell Mountain Lodge ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crandell Mountain Lodge

Everyone (4) Couples (4) Family (4)
5 out of 5

Posted by on Sep 16, 2023

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Comment from Hotel Management

Oct 8, 2023 by Michael S // Area General Manager

Good morning Stan ...I hope this email finds you well.Thank you for taking the time to leave a rating. It is appreciated.I will be sure to share your thoughts with the CML Team.Plse let us know if we can help with anything in the future.Regards,

4 out of 5
Charming place to stay avoiding resort type atmosphere. Very clean, just not modern.

Posted by , from Waukesha on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by Meagan| Hotel Supervisor

Thank you for your review James, we appreciate your feedback. We are glad you found our little lodge charming and clean. We hope you'll come stay with us again on any of your future trips to Waterton!

5 out of 5
The 2 bed room was comfortable and nicely arranged. The bathroom was roomy and clean. We enjoyed our stay

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Caitlin

Thanks for the review! We hope to see you in the future!

4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 8, 2019 by Meagan

Thank you for the review, we appreciate your feedback! We hope you'll stay with us again in the future.

5 out of 5
close to town, cute room. friendly staff. fresh cookies

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 22, 2019 by Meagan

Thanks for the great review! We appreciate your kind remarks about our property and staff. We hope you'll come stay with us again in the future!

4 out of 5
The history of the place is amazing. The motel is quaint. We got fresh baked cookies when we arrived. They placed our bag that we left for the day in our room. They were very accommodating to leaving our bags all day while we hiked. Overall I would definitely stay here again. Nice to have a fridge and microwave if you planned on staying longer!!

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 1, 2019 by Caitlin

Thanks so much for your review! We're glad to hear that you enjoyed our cozy little lodge as well as our Crandell Cookies! We hope to see you again in the future!

5 out of 5
It was just what I expected .. staff friendly and helpful. I didn’t expect a lot since we were in a national park

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 27, 2019 by Caitlin

Thank you for your feedback! We're glad you enjoyed Waterton Lakes National Park

5 out of 5

Posted by on Aug 13, 2023

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Comment from Hotel Management

Sep 28, 2023 by Michael S // Area General Manager

Good afternoon Amara ...Thank you for taking the time to leave a rating. It is appreciated ! I will be sure to share your comments with The CML Team.Please let us know if we can help with anything in the future.We look forward to welcoming you back.Regards,

1 out of 5
Location was. Great

Posted by on Jul 17, 2023

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Comment from Hotel Management

Jul 21, 2023 by Jackie G, GM

Thank you for taking time to leave us your review. I would be interested to know what issues you encountered that led to a 1 out of 5.

3 out of 5
The staff were very obliging and helpful to the point of going above and beyond. Unfortunately the room looked like it had seen better days (i.e. bathroom ceilings had paint pealing)

Posted by on Sep 26, 2020

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Comment from Hotel Management

Sep 26, 2020 by Meagan| Hotel Supervisor

Thank you for your review, we appreciate your feedback on our little lodge. We are so glad to hear you enjoyed the service you received from our staff and I will be sure to pass the compliment along to the rest of our wonderful team. I will also pass along your concerns about the peeling paint in the bathroom to our upper management team. Again thank you for the review and we do hope you'll come stay with us again in the future!

Property Features

Crandell Mountain Lodge offers its guests a terrace and express check-out. The front desk is open around the clock. Self parking is free. This 3-star Waterton Park lodge is smoke free.

  • 17 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • No smoking on site

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Crandell Mountain Lodge offers 17 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.

  • Coffee maker
  • Shower
  • Housekeeping (on request)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10 PM
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Crandell Mountain Lodge Lodge
  • Crandell Mountain Lodge
  • Crandell Mountain Lodge Waterton Park
  • Crandell Mountain Waterton Park
  • Crandell Mountain Lodge Waterton Park
  • Crandell Mountain Lodge Lodge Waterton Park
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.