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Waterton Lakes Lodge Resort

3-star property
101 Clematis Ave, Waterton Park, AB 1-855-201-7819
3.3 out of 5
See all 9 travelocity Reviews

"We tried checking in 3 times. The girl at the counter didnt seem to know what she was doing. The room was nice convenient to the downtown area. Park ... " More

By a verified traveler on Thu 10 Aug 2023

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Hotel Description

3-star hotel near Waterton Lakes National Park

In Waterton Park

Within a 10-minute walk of the hotel, you'll find Waterton Marina and Cameron Falls. Bertha Lake Trailhead and Cameron Lake are also within 3 miles (5 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a lobby fireplace, and a picnic area are also on offer.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Apr 30 - May 1

Premium Suite, Kitchen

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Suite, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Suite, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Waterton Lakes Lodge Resort ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waterton Lakes Lodge Resort

Everyone (3) Couples (4) Family (1)
3 out of 5

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 28, 2023 by Michael S // Area General Manager

Good afternoon Kurt ...Thank you for taking the time to leave a rating. It is appreciated ! Please let us know if we can help with anything in the future.We look forward to welcoming you back.Regards,

4 out of 5
We tried checking in 3 times. The girl at the counter didnt seem to know what she was doing. The room was nice convenient to the downtown area. Parking was easy.

Posted by on Aug 10, 2023

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Comment from Hotel Management

Aug 18, 2023 by Nate

Hi Steven PWe're sorry your check-in was so difficult. We'll be sure to review those procedures with our front desk team and get them more confident with the process.Otherwise, we thank you for your positive review.

2 out of 5
We tried checking in 3 times Room wasnt ready. The girl at the desk didnt seem to know what she was dong.

Posted by on Aug 9, 2023

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Comment from Hotel Management

Aug 18, 2023 by Nate

Hi Steven PThank you for your review. As I mentioned in your later review, we'll be training our staff on check-in procedures so that they can have the confidence they need to help guests like you!

3 out of 5
The location is beautiful. Old building, clean except for carpet. Comfortable beds.

Posted by on Sep 29, 2022

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Comment from Hotel Management

Sep 29, 2022 by Olivia

Glad to hear you had a good stay and enjoyed the location. We hope to remodel and work on our buildings while closed down for the winter. We hope in the spring when the season starts again we see you here!

3 out of 5
Bathroom was clean, bed was comfortable, carpet had not been vacuumed. Nice location.

Posted by on Sep 28, 2022

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Comment from Hotel Management

Sep 29, 2022 by Olivia

We are happy to hear the positive feedback and hope you come stay again with us soon! I will mention the carpets to our housekeeping manager so they can be improved.

5 out of 5
Liked slanted ceiling and skylight. Restaurant was excellent. Staff was great!

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 29, 2021 by Madison | Guest Services

Thank you for your kind review Joan! We're so happy you enjoyed your stay and hope to see you again in the future.

5 out of 5
I absolutely loved my stay here! The property was excellent, the staff were super friendly and the room was awesome. The tub was phenomenal! Also, housekeeping does an amazing job with the beds- 4 nights and the sheets were still tucked in- that NEVER happens for me!

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 6, 2021 by Meagan O| Guest Services

Thank you for your review, we love hearing our guests positive feedback. We are so glad to hear how much you enjoyed your time with us. We will pass along all your compliments to our staff. We hope you'll come stay with us again on any of your future trips to Waterton!

1 out of 5

Posted by on Aug 11, 2023

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Comment from Hotel Management

Aug 18, 2023 by Cameron

Dear Martin,Thank you for taking the time to rate your recent stay. We're disappointed to see your low rating without any specific comments. Your feedback is important to us, and if there are any concerns or issues you'd like to share, please don't hesitate to reach out. We are committed to continually improving our services and ensuring the best experience for our guests.Kind regards,Cameron

4 out of 5
Liked the location and the room was comfortable. Staff were nice, beds were comfortablr. Would have been nice to have room made up at leadt 1x during our stay. Restaurant was good but not ooen for breakfast.

Posted by , from Edmonton, AB on Aug 6, 2020

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Comment from Hotel Management

Aug 6, 2020 by Hannah

Thank you for your review. We appreciate your feedback. Due to COVID-19 we are not going into the guests rooms because we don't want to be in your guys space. Upon your check-in we should have informed you, that is a fault on our side. Thank you again for your review.

About the Waterton Lakes Lodge Resort

Location 101 Clematis Ave, Waterton Park, AB T0K2M0

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and gift shops/newsstands are also featured at Waterton Lakes Lodge Resort. Self parking is free. This 3-star Waterton Park hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 11 buildings
  • Meeting rooms
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Waterton Lakes Lodge Resort offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. This Waterton Park hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Vimys Lounge and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10–26 for adults, and CAD 8–12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakes Lodge Resort
  • Waterton Lakes Waterton Park
  • Waterton Lakes Lodge Resort
  • Waterton Lakes Lodge Resort Hotel
  • Waterton Lakes Lodge Resort Waterton Park
  • Waterton Lakes Lodge Resort Hotel Waterton Park

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.