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"Clean and nicely appointed . Very nice......... we enjoyed our stay. PS...dont like habing to have a minimum number of characters in this comment f ... " More

By a verified traveler on Wed 22 Jan 2020

Hotel Description

Enjoy free breakfast at this 3-star Wausau hotel

In Wausau

Within 3 miles (5 km) of this Wausau hotel, you'll find Wausau Museum of Contemporary Art and Marathon County Historical Museums. Also, Leigh Yawkey Woodson Art Museum is within 3 miles (5 km) and Granite Peak Ski Area is within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like full breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 221 guestrooms also offer free WiFi and cable TV. Other amenities include refrigerators, microwaves, and room service.

Pool Side, 1 King Bed with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$68* Per night/room Feb 20 - Feb 21

Deluxe Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suite, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Room, 2 Queen Beds, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed with Sofa bed, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Plaza Hotel And Suites ratings based on 28 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Plaza Hotel And Suites

Everyone (15) Couples (1) Family (4)
5 out of 5
Clean and nicely appointed . Very nice......... we enjoyed our stay. PS...dont like habing to have a minimum number of characters in this comment field.

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 22, 2020 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

3 out of 5

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 14, 2019 by Manager

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

3 out of 5
The room I wanted wasnt available, the whole hotel. Needs remodeling

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 13, 2019 by Manager

We appreciate that you've taken the time to share with us regarding our room and comments about our remodeling. We hope you'll return to see how we continue to improve our service and hospitality.

4 out of 5
The continental breakfast was out of the hot items and very slow to refill. No cold water in the breakfast area.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Manager

We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our area and breakfast. Please do consider us again on your next visit to the area.

3 out of 5
The restaurant advertised by your site no longer exists in the hotel. The pub is closed on Mondays. Overall the room was clean but there were some small maintenance issues that needed addressing. A good experience overall and I would recommend it for the price. PLEASED OVERALL. SERVICE WAS EXCELLENT 👍!!! VERY KIND AND HELPFUL STAFF

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Manager

We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff as well as our service. Please do come see us again.

1 out of 5
This place is outdated, dirty and unsafe! Went & stayed for a wedding at the location. At check in there was 1 person trying to deal with 6 guests and a ringing phone. We finally get up to the counter, and are told that he had already checked us in...He gave our reservation to someone else, but he had the same type of room still available, thankfully. Our room is HOT! Everywhere is hot! The a/c in the rooms and throughout the property can not keep up. Room has stained carpet, hair in tub, and mold on the shower tiles! You can heareverything from next door. A towel bar mounted on outside of bathroom door, that had the bar missing...but end brackets still there...at face height so it can gouge you in the face when you get up to use the bathroom at night! MIL's room had the smoke detector ripped off wall and laying on floor. Son was electrocuted by the hair dryer before it blew the breaker and half the lights in his room. Pool area missing tile, plaster and paint in areas. Half the hot tub doesn't have jets that work. Common areas are hot, and need floors cleaned. Ceiling tiles stained, broken and missing. Furniture stacked in the halls and pool area. Bartender had to turn off lights in bar that kept flickering. Sign visible in bar tells staff not to use microwave when pizza oven on! Fruit flies everywhere! Bartender yelled at us when we entered and were untrained and unprepared. None of the outside entrances lock as stated. Railing on stairs of reception hall fell over.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

1 out of 5
Spent $115 on a skanky hotel room. stains on the carpets, dirty towels in the bathroom, no mattress covers on the bed, some lights didnt work, electrical Exit signs just dangling from the ceiling in the hallway, ceiling tile damaged and crumbling onto the floor int he hallway. yuck yuck. Super noisy, lots of partying in the hallways, loud obnoxios people all night

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Lexie

Hello, we are sorry to hear that you did not find satisfaction in your stay with us. Guest satisfaction is our priority here at our hotel. We will work hard to fix the issues you experienced. Thank you for letting us know.

3 out of 5
The door lock was very finicky, the ceiling in our room not finished, carpets could use vaccumming, pool area wasn't very clean.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by shree

Thanks for your response we appreciate your business

3 out of 5
The pool area smelled of strong chemicals and the carpet needed to be vaccumed better

Posted by on Sep 24, 2018

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1 out of 5

Posted by , from Wisconsin on Sep 20, 2018

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About the Plaza Hotel And Suites

Location 201 N 17th Ave, Wausau, WI 54401

Property Features

Plaza Hotel And Suites offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. The business-friendly Plaza Hotel And Suites also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available. This 3-star Wausau hotel is smoke free.

  • 221 guestrooms or units
  • 5 levels
  • 20000 sq ft of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mosinee, WI (CWA-Central Wisconsin) (23.3 km / 14.5 mi)
  • Parking: Free self parking

Room Amenities

Plaza Hotel And Suites offers 221 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Wausau hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.

Brewski's Bar & Lounge - This bar serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 15.00 per pet, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plaza Hotel Wausau
  • Plaza Wausau
  • Plaza Hotel And Suites Hotel
  • Plaza Hotel And Suites Wausau
  • Plaza Hotel And Suites Hotel Wausau

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.